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LG 42CQ610H Setup Guide

LG 42CQ610H Manual

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LG 42CQ610H | Setup Guide - Page 1
22LQ630H 26LQ630H 32LQ630H 42CQ610H Hospital TVs Commercial Mode Setup Guide Note: Selected features shown within this guide may not be available on all models. EXPERIENCED INSTALLER Express Script Installer Menu Wizard pages 11 - 14 Custom Master TV Setup pages 15 - 18 Cloning Information pages 32
LG 42CQ610H | Setup Guide - Page 2
For Customer Support/Service, please call: 1-888-865-3026 The latest product information and documentation is available online at: www.LGsolutions.com/products MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests
LG 42CQ610H | Setup Guide - Page 3
Check the specification page in the Owner's Manual to be certain. Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer
LG 42CQ610H | Setup Guide - Page 4
INSTRUCTIONS information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an from the TV or hear strange sounds, unplug the power cord, and contact an authorized service center. 28. Do not press against the front panel of the TV with your hand
LG 42CQ610H | Setup Guide - Page 5
content is intended for use primarily by qualified TV electronics technicians. • Refer to the Owner's Manual for additional information on TV installation, features, specifications, maintenance, and safety instructions. • Design and specifications subject to change without prior notice. 206-4207
LG 42CQ610H | Setup Guide - Page 6
information specific to Commercial Mode operation. Refer to the Owner's Manual for detailed information on TV installation and hardware and cable connections. Installation __ Unpack TV and all accessories. __ Install batteries in the Installer Remote. __ Install TV on VESA mount or stand. Note
LG 42CQ610H | Setup Guide - Page 7
On-screen setup menus control the features of the TV. Use the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user. Refer to the Owner's Manual for detailed information on the TV setup menus. xxLQ630H PTC INSTALLER MENU CPU-CTV 000
LG 42CQ610H | Setup Guide - Page 8
of either requires a PC application-the LG FTG File Manager for the TV CPU or the LG FTG Device Configuration Application for the EBL. Admin Client User Guide for further information. When the TV is configured for FTG Mode via EBL, the b-LAN module, which is internal to the TV, allows hospital
LG 42CQ610H | Setup Guide - Page 9
available, electronic program guide (EPG) data provides additional channel and program information. Information Typically displays hospital information, as well as information on local weather and services. Help Provides help for navigating the interactive menus. Watch TV Removes the interactive
LG 42CQ610H | Setup Guide - Page 10
TV. The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV Setup Menu. GUIDE Function not supported on these TVs. CHANNEL UP/DOWN
LG 42CQ610H | Setup Guide - Page 11
Express Script Installer Menu Wizard The Express Script Installer Menu Wizard guides you through the process of setting up the essential items for most hospital TV viewing applications and is displayed each time the TV is turned ON, unless it previously has been completed or exited. Note: If
LG 42CQ610H | Setup Guide - Page 12
select Next and press OK (Enter). To limit access to only the channel lineup (after the Express Script is complete) and restrict access to the TV setup menus, select the channel access field, and use the Left/Right arrow keys to select "No." When you have made your selection, use the
LG 42CQ610H | Setup Guide - Page 13
the pop-up window. Then, continue with step 7. Note: If you do not want to run the Auto Search (for example, if you intend to manually add only a small number of channels), use the arrow keys to select Next, and then press OK (Enter), and continue with step 7. Note: You MUST
LG 42CQ610H | Setup Guide - Page 14
set Installer Menu item 028 CH. OVERIDE to 001 to enable access to the Channel Preview/Banks Setup Menu. 8. Completion For the final step, the TV will save your settings and transfer the setup to the commercial controller (PTC) (similar to 2-5-5 + MENU Mode during Custom Master
LG 42CQ610H | Setup Guide - Page 15
memory, including an autotuned/edited Channel Map, Installer Menu settings, and one TV source's (analog or Aux) clonable setup menu settings. Clonable TV Setup Menu Features Channel Auto Tuning (Channel Lineup) Manual Tuning Channel Edit Channel Label Picture Aspect Ratio Picture Mode Audio Auto
LG 42CQ610H | Setup Guide - Page 16
Setup Procedure 1. Set Installer Menu items. This step provides specific instruction only on the Installer Menu items that should be set on a Master TV. Refer to pages 19 to 26 for detailed information on all Installer Menu items. a) Make sure the TV is ON. Then, use the Installer Remote to enter
LG 42CQ610H | Setup Guide - Page 17
Manual Tuning • Channel Edit • Channel Label Move Enter a) To search for all available analog and digital channels, go to the Channel Menu, select the Auto Tuning option, and follow the on-screen instructions , the PTC will not contain any of the TV setup menu settings. Note: The maximum number of
LG 42CQ610H | Setup Guide - Page 18
channel or Aux input. b) Enter the Installer Menu, and press 2-5-5 + MENU on the Installer Remote to initiate the transfer of the Master TV Setup to the PTC. The TV exits the Installer Menu and then tunes through the channels in the channel lineup during the transfer. When the transfer is complete
LG 42CQ610H | Setup Guide - Page 19
TV is ON. 2. Using an Installer TV setup menus (if the TV is in Pass-through Mode) or the Function Menu (if the TV . Note: If the TV is in FTG Mode, to these TV series are TV's current configuration mode. The table below lists all possible mode identifiers for these TV the TV are reset to their
LG 42CQ610H | Setup Guide - Page 20
of V-Chip blocking hours. 0 Set to 1 to retain caption setting before TV turned Off. 1 Set to 1 to allow Channel Preview/Banks Setup Menu pillow speaker code/supply voltage, and the hospital IR code. See detailed instructions. 1 If set to 0, limits direct access to favorite channels. 0 Set
LG 42CQ610H | Setup Guide - Page 21
Set to 2 for GEM (Java Application) Mode. Sets the level of the TV picture back lighting. (See detailed descriptions.) Selects ATSC band. Set to 1 for all Installer Menu settings. Set to 3 (default-b-LAN module only powered when TV is turned ON), or set to 1 (b-LAN module is always powered). (See
LG 42CQ610H | Setup Guide - Page 22
also set to 63. It may be best to set the same value on every TV. Note: The minimum volume level cannot have a value setting higher than the maximum to change values. It may be best to set the same value on every TV. Note: The maximum volume level cannot have a value setting lower than the minimum
LG 42CQ610H | Setup Guide - Page 23
#2 When Hospital Mode is enabled, channel banks are also available. Refer to channel banks information in this document for further details. Channel banks are not supported if Hospital Mode is set to 0 or on TVs that are configured for FTG Mode operation. 206-4207 23
LG 42CQ610H | Setup Guide - Page 24
user can select channels with either Channel Up/ Down or by direct keypad entry. If set to 0, only those channels that are active in the TV's memory can be selected. 029 - OLD OCV (On Command Video™) Set to 1 for operation with systems from On Command Corporation. 030 - ACK MASK MPI Communication
LG 42CQ610H | Setup Guide - Page 25
- REAR RGB EN. (Rear RGB Enable) Controls access to rear RGB input on TV. Set to 0 to disable RGB input. Set to 1 to enable RGB input. 1 to enable SAP feature on Function menu, if Function Menu is available (i.e., the TV is not in Pass-through Mode). Set to 0 to disable SAP feature on Function
LG 42CQ610H | Setup Guide - Page 26
clear the channel lineup, including any assigned channel icons and custom text labels. Note: See also Reference section, "Resetting Factory Defaults on the TV(s)," for further information. 118 - POWER SAVINGS Default set to 3-the power circuitry for both the embedded bLAN module and the GAME CONTROL
LG 42CQ610H | Setup Guide - Page 27
keys to select the desired character. 4. Proceed to the next number position, or go to the next channel. Adding/Editing Source Labels on the Master TV 1. Press BANK to select the desired Aux input source: AV1, RGB, HDMI1, or HDMI2. 2. Press the Left or Right arrow repeatedly until the numbers 0 to
LG 42CQ610H | Setup Guide - Page 28
to all four channel banks, and the default is for all channels to be active (NORMAL) in Channel Banks 1, 2, 3, and 4. Note: Channel banks are not supported on TVs that are configured for FTG Mode operation. Before You Begin • Run the Express Script Installer Menu Wizard or complete the Custom Master
LG 42CQ610H | Setup Guide - Page 29
, if a channel was not found during Auto Tuning (and was not added during Express Script/Custom Master TV Setup procedures), it can be added using the Manual Tuning option in the Channel Menu. Selecting Deleted Channels To tune to a NORMAL-DELETED channel: 1. Select a channel bank where the channel
LG 42CQ610H | Setup Guide - Page 30
Channel Banks Setup (Cont.) Channel Banks Worksheets Use Channel Banks Worksheets (see following page) to create channel status charts as part of the setup process. On the channel status charts, show the status for each channel in all channel banks. This then becomes the patient entertainment
LG 42CQ610H | Setup Guide - Page 31
Channel Banks Worksheet Use this worksheet to plan your program packages. (Photocopy additional worksheets as needed.) B Channel Number A N K 1 2 3 4 B Channel Number A N K 1 2 3 4 B Channel Number A N K 1 2 3 4 B Channel Number A N K 1 2 3 4 B Channel Number A
LG 42CQ610H | Setup Guide - Page 32
or not performed completely, cloning may not work. At each step, pay attention to ensure the TV screen shows the proper message when cloning. If the message indicated does not appear, there is a problem with that step, and cloning may not be successful. Caution: Copying a blank or incorrect memory
LG 42CQ610H | Setup Guide - Page 33
not be recognized. • It is not possible to clone a Master TV's clock using a USB memory device. Either set a Target TV's clock manually, or use the Auto Clock setting in the TV setup menus. Learn Setup from Master TV 1. Ensure the Master TV is set up completely and in Pass-through Mode. 2. Plug the
LG 42CQ610H | Setup Guide - Page 34
(Enter) again to exit the Installer Menu. 3. Plug the USB memory device with the .tlx file into the Target TV USB IN port. 4. Press MENU on the Installer Remote to display the TV setup menus. Use the arrow navigation keys to select/highlight the Option menu icon, and then press the number
LG 42CQ610H | Setup Guide - Page 35
not be recognized. • It is not possible to clone a Master TV's clock using a USB memory device. Either set a Target TV's clock manually or use the Auto Clock setting in the TV setup menus. Learn Setup from Master TV 1. Ensure the Master TV is set up completely. 2. Plug the USB memory device into
LG 42CQ610H | Setup Guide - Page 36
DEFAULT to 001, and press OK (Enter). When the value changes back to 0, press OK (Enter) again to exit the Installer Menu. 3. Tune/set the TV to an analog or digital channel or Aux input (ideally the same source tuned for 2-5-5 + MENU Mode during the Custom Master
LG 42CQ610H | Setup Guide - Page 37
as this will damage the clone programmer. Cloning is accomplished using the TV/clone programmer MPI ports for communication (see figure). TLL-1100A Cloning -1100A to select the Memory CBank (1 to 8) in which to store the Master TV Setup. 6. Plug the other end of the MPI cable into the MPI port on
LG 42CQ610H | Setup Guide - Page 38
's internal clock-accurate to within one minute. Since the TLL-1100A's time cannot be set directly, the current time needs to be copied from an LG TV equipped with an enabled MPI port. After the time is copied to the TLL-1100A clone programmer, the current time will be maintained and can
LG 42CQ610H | Setup Guide - Page 39
are communication problems between the TV and the LT2002. If this is the case, check for a damaged cable, poor contacts, or other connection troubles. • Core (TDK, ZCAT 2035-0930) Connect cable to TV MPI Jack and follow on screen instructions Status Indicator MPI • green • red Reset Color
LG 42CQ610H | Setup Guide - Page 40
time cannot be set directly, the current time needs to be copied from an LG TV equipped with an enabled MPI port. After the time is copied to the LT2002 clone SAVE TV SETUP IN SELECTED (C1L) OLNEEARMNEMFROORMY TV (2) TEACH TO TV ((31)) SMEETMCOLROYN1E CVELORCXKXFRREOVMXTXV ((42))
LG 42CQ610H | Setup Guide - Page 41
TV E-Z Installation "Configuration" option in the Pro:Centric Server Admin Client. Refer to the Pro:Centric™ Server Admin Client User Guide RF. FTG Mode via EBL requires LG FTG Device Configuration Application PC software. /CQ610H TV EBLs at the site using a Free-To-Guest Management Appliance (FMA
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TV is in FTG Mode: • Users can still access the Installer Menu using an LG to reset the TV to Pass-through Mode Defaults on the TV(s)," for further information Guide for information on the FTG Device Configuration Application. Determining the TV Operating Mode To determine the operating mode of the TV
LG 42CQ610H | Setup Guide - Page 43
(.tlx) file. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information. See also FTG File Manager sample screens on pages 49 to FTG Configuration List as well as the FTG Configuration List itself and/or the TV Setup Menu List, as necessary, to create a new file. Then, proceed
LG 42CQ610H | Setup Guide - Page 44
applicable "List" window. To clear both the current FTG Configuration List and TV Setup Menu List contents, click the Clear button in the List command section screen, and select the appropriate chassis (22LQ630H or 26/32LQ630H or 42CQ610H) from the drop-down list of available models. • Click the
LG 42CQ610H | Setup Guide - Page 45
Channel Map and FTG Installer Menu settings. You must use a direct PC-to-TV connection as described on page 48 or an FMA head end device to reconfigure display the USB Download Menu. 4. Use the Up/Down arrow keys to select Teach To TV (TLX), and then press OK (Enter). 5. Use the Up/Down arrow keys to
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−− If you do not know the RF channels at the site. • If the TV is NOT already in FTG Mode, you may need to perform some manual configuration on the TV before you start this procedure (see "Optional Manual Configuration / TV Setup" on following page). 1. Plug a USB memory device into the USB IN port
LG 42CQ610H | Setup Guide - Page 47
TV as described on the previous page. Ensure the TV is in Pass-through Mode before you begin. Set Installer Menu Items These steps provide specific instruction only zero), to the Physical Channels from the TV Channel Map. CHANNEL • Auto Tuning • Manual Tuning • Channel Edit • Channel Label
LG 42CQ610H | Setup Guide - Page 48
ANTENNA IN ANTENNA IN ANTENNA IN PTC SERVICE CPU SERVICE TV-LINK (SERVICEONLY)(SERVICEONLY) CFG PTC SERVICE CPU SERVICE TV-LINK (SEPRTVCICSEEROVNILCYE)(SCERPVUICSEEROVNICLYE) TVC-FLGINK (SERVICEONLY)(SERVICEONLY) CFG TV-LINK CFG USB-to-TTL Serial Cable 42CQ610H RESET UPDATE Jack Panel PTCSERVICE
LG 42CQ610H | Setup Guide - Page 49
List. Copy FTG Installer Menu settings to and from FTG Configuration List. Load default FTG Installer Menu for appropriate LQ630H chassis or 42CQ610H chassis. TV SETUP MENU LIST Data to be saved in FTG Configuration file. TLX FILE CONTENTS Data contained in opened FTG Configuration (.tlx) file
LG 42CQ610H | Setup Guide - Page 50
FTG File Manager Utilities Overview (Cont.) FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical Channel Map. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. EDIT/
LG 42CQ610H | Setup Guide - Page 51
number. SET CHANNEL ATTRIBUTES Check/select Encrypted, OSD, or Blank Video. ZONE RESTRICTION Select Zone restriction for channel. See Reference section, "TV Zone Restrictions," for further information. ADD After defining a new Logical Channel, click to add channel to the FTG Channel Map. UPDATE
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Menu items to set up TV. Filename of opened FTG Configuration (.rml) file created using FTG Device Configuration Application. Note: The Pro:Centric tab enables you to set up Pro:Centric-specific parameters. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information. 52 206
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samples at right.) Select TV Software Update from the first TV Software Update window. In the second TV Software Update window, select/highlight the update file to install and press OK (Enter). Note: Do not select Forced Update options unless you have been specifically instructed to do so or have
LG 42CQ610H | Setup Guide - Page 54
(HD) or under and for the 22LQ630H is 1920 x 1080 pixels (FHD) or under. • The ideal resolution of an image for the 42CQ610H is 1920 x 1080 pixels (FHD) or under. TV Software Update (Expert) • The image file must be stored in a folder named "LG_DTV" in the root directory of USB memory device
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is set as shown below (default value for LQ630H TVs is 255; default value for CQ610H TVs is 100). Item 099 Back Lighting (Static) 100 22.4 19.5 Percent Savings 0.0% 6.4% 12.0% 18.6% 24.6% 30.8% 37.0% 42.6% 49.0% 55.2% 61.0% 42CQ610H Power Consumption (Watts) 111.6 105.8 95.0 89.0 84.5 75.0 67.0
LG 42CQ610H | Setup Guide - Page 56
Input Configuration DIRECT ACCESS Tuning OLD_ OLD_ OCV = 0 OCV = 1 131 91 132 92 133 93 134 94 TV Source Input Video1 (Rear) HDMI2 HDMI1/ DVI RGB Source Mode CV/ SVIDEO DTV/PC DTV/PC PC ENABLE Installer Menu MPI DATA STATUS TYPE 0x41
LG 42CQ610H | Setup Guide - Page 57
& GAME CONTROL/MPI Port Power On On Off On A b-LAN enabled head end device, such as an LG FMA-LG101, broadcasts over the RF distribution system to communicate to multiple TVs. When the TV is first installed, it must be turned ON in order for its embedded b-LAN module to receive communication
LG 42CQ610H | Setup Guide - Page 58
Features The following table identifies when and how the LQ630H and CQ610H hospital features are supported in three different TV configurations. As indicated in the introduction to this document, LG commercial TV functionality is based on "ownership" of the Channel Map. For the purposes of this
LG 42CQ610H | Setup Guide - Page 59
, the power indicator will retain its default settings regardless of any changes made via the Power Indicator option in the Option Menu. For CQ610H TVs, both the Standby Light and Power Light defaults are ON, and the Power Indicator settings are not affected by the Hospital Mode. Speaker Selection
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process that will reset the TV to Pass-through Mode in addition to restoring all factory defaults. Contact technical support for the required value for :Centric server. Refer to the Pro:Centric™ Server Admin Client User Guide for further information. Additional FTG Mode via EBL Options There are two
LG 42CQ610H | Setup Guide - Page 61
. Also, see the Free-To-Guest (FTG) File Manager User Guide for more detailed information on assigning Zone restrictions. Use the following procedure to specify a Zone designation for a TV. Note that the Zone can only be set while the TV is in Passthrough Mode. 1. Press MENU on the Installer Remote
LG 42CQ610H | Setup Guide - Page 62
ground shield). Do NOT plug in a mono connector, as this may damage the TV. PTC SERVICE (SERVICE ONLY) Restricted to PTC service updates. TV-LINK CFG Use for direct PC-to-TV FTG configuration. GAME CONTROL/MPI When the TV/EBL is in Pass-through Mode, the MPI function enables an external MPI control
LG 42CQ610H | Setup Guide - Page 63
to standby. RESET UPDATE .......... AV IN (AUDIO/VIDEO) UPDATE ReAsNtrTiEcNteNAdINto software updates. GAME CONTROL / MPI PTC SERVICE CPU SERVICE TV-LINK SPEAKER OUT (SERVICEONLY)(SERVICEONLY) CFG 8 USB IN GAME CONTROL/MPI AV IN (AUDIO/VIDEO) Insert USB memory device for software updates
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Reference: 42CQ610H Rear and Side Jack Panels USB IN USB IN USB IN Insert USB such as a powered bathroom speaker with volume control. PTC SERVICE (SERVICE ONLY) Restricted to PTC service updates. TV-LINK CFG Use for direct PC-to-TV FTG configuration. RS-232C IN Use for downloading software updates
LG 42CQ610H | Setup Guide - Page 65
POWER VOLUME Controlling the TV with Serial Data These TV models are capable of being controlled by a single-wire, serial data signal. This is an LG patented technology and is being implemented by certain brands of "smart" pillow speakers. PILLOW SPEAKER PREV SLEEP MUTE OPTION Pillow Speaker
LG 42CQ610H | Setup Guide - Page 66
Manual for detailed information on USB memory device requirements and the types of media supported by the LQ630H and CQ610H TVs. 1. Plug the USB memory device into the TV's USB IN port. Once the TV Owner's Manual for additional information on the Media Menu and directory options. POWER GUIDE INFO
LG 42CQ610H | Setup Guide - Page 67
and mounts available, only a few are shown here. Refer to the instructions provided with the TV stand that will be used to mount the TV. Be sure the style of stand selected is capable of supporting the weight of the TV and is appropriate for the application. Wall Mounts If the mount will be on
LG 42CQ610H | Setup Guide - Page 68
Troubleshooting General Troubleshooting (Some Quick and Easy Tips for Resolving Problems) Symptom Installation Cannot direct enter channel number. No channels present after setup. Possible Cause(s) Possible Solution(s) (TV in Pass-through Mode) Installer Menu item 028 CH. OVERIDE is set to 0,
LG 42CQ610H | Setup Guide - Page 69
Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS LED on PTC No Board blinking? Yes TV connected to AC Power? Yes Bad TV No Plug into AC Power outlet. Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV.
LG 42CQ610H | Setup Guide - Page 70
Commercial Mode. On-screen menu display no longer toggles? No TV is not in Commercial Mode. Call Technical Support for assistance. Yes TV is in Commercial Mode. FTG Operation Troubleshooting The following table provides troubleshooting information for when the EBL is configured in the FTG Mode
LG 42CQ610H | Setup Guide - Page 71
Programmer Troubleshooting Caution: If the TV is Only use an LG Installer Remote to operate clone programmer with TV. Clone menu does not display on TV screen, TLL1100A shows . Set time on a TV, and copy time to clone programmer. Clone not working. Clone programmer problem. • Try a different
LG 42CQ610H | Setup Guide - Page 72
(Cont.) Channel Banks Setup Troubleshooting CHANNEL PREVIEW - BANK 1 CH 011-001 NORMAL-ADDED Enter -> access for channel status change. The Channel Preview/Banks Setup Menu will not be available until the TV setup is transferred to the PTC. Also, set Installer Menu item 028 CH. OVERIDE to 001
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some of the words found in this guide 75 OHM RF CABLE The wire that comes from an off-air antenna or cable service provider. The end looks like a Picture and sound traveling through a cable, or over the air, to the TV. STEREO SOUND Stereo (Stereophonic) sound refers to audio that is divided into
LG 42CQ610H | Setup Guide - Page 74
is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then LCD TVs, then the applicable TV. Click the Literature & Downloads tab at the bottom of the TV page, and select the required document(s) from the Downloads list. Notes 74 206
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For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. b-LAN is a trademark of LodgeNet Interactive Corporation. All other trademarks or registered