LG 42CQ610H Setup Guide - Page 72

Channel Banks Setup Troubleshooting

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Troubleshooting (Cont.) Channel Banks Setup Troubleshooting CHANNEL PREVIEW - BANK 1 CH 011-001 NORMAL-ADDED Enter -> Change CC -> VCHIP Menu, Ch. Preview -> Exit Channel Preview/Banks Setup Menu Symptom Cannot change channel status in menu. Channel Preview/Banks Setup Menu does not appear. Channel is blanked in all channel banks. Cannot tune in deleted channel on Channel Preview/Banks Setup Menu. "Inactive TV" message appears and then TV turns OFF. Channel found during Auto Tuning does not tune in with Channel Up/Down. When BANK on Installer Remote is pressed, TV shows Input List Menu. Possible Cause Channel Access was denied in Express Script and/or Installer Menu item 028 CH. OVERIDE is set to 000. Express Script Installer Menu Wizard/ 2-5-5 + MENU (Custom Master TV Setup) not completed/performed. Blanking a channel in one channel bank will make it blank in all channel banks. TV is set up to display "Inactive TV" message if all channels are "NORMALDELETED" from Channel Bank 4. Channel was deleted in currently selected channel bank. Installer Menu item 027 HOSPITAL MODE is set to 0. Possible Solution Set CH. OVERIDE to 001 to allow access for channel status change. The Channel Preview/Banks Setup Menu will not be available until the TV setup is transferred to the PTC. Also, set Installer Menu item 028 CH. OVERIDE to 001 to allow access for channel status changes. Select a channel bank where the deleted channel number is set to NORMAL-ADDED. Direct enter the deleted channel number. Change to the bank in which you want to activate the channel. Select "NORMAL-ADDED" on the Channel Preview/Banks Setup Menu. Select another channel bank (1, 2, or 3) to return TV to normal operation. If banks were set up, premium channels may only be available on another channel bank. Select the channel bank where the channel is set to NORMAL-ADDED. Or, direct enter channel number; then go to Channel Preview/ Banks Setup Menu and select "NORMAL-ADDED." Set item 027 to appropriate setting for channel banks to appear with BANK key presses. 72 206-4207

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206-4207
Channel Preview/Banks Setup Menu
CHANNEL PREVIEW - BANK 1
CH 011-001
NORMAL-ADDED
Enter -> Change
CC -> VCHIP Menu,
Ch. Preview -> Exit
Symptom
Possible Cause
Possible Solution
Cannot change channel
status in menu.
Channel Access was denied in Express
Script and/or Installer Menu item 028 CH.
OVERIDE is set to 000.
Set CH. OVERIDE to 001 to allow access for channel
status change.
Channel Preview/Banks
Setup Menu does not
appear.
Express Script Installer Menu Wizard/
2-5-5 + MENU (Custom Master TV Setup)
not completed/performed.
The Channel Preview/Banks Setup Menu will not be
available until the TV setup is transferred to the PTC.
Also, set Installer Menu item 028 CH. OVERIDE to 001
to allow access for channel status changes.
Channel is blanked in all
channel banks.
Blanking a channel in one channel bank
will make it blank in all channel banks.
Cannot tune in deleted
channel on Channel
Preview/Banks Setup Menu.
Select a channel bank where the deleted channel number
is set to NORMAL-ADDED. Direct enter the deleted chan-
nel number. Change to the bank in which you want to
activate the channel. Select “NORMAL-ADDED” on the
Channel Preview/Banks Setup Menu.
“Inactive TV” message
appears and then TV turns
OFF.
TV is set up to display “Inactive TV”
message if all channels are “NORMAL-
DELETED” from Channel Bank 4.
Select another channel bank (1, 2, or 3) to return TV to
normal operation.
Channel found during Auto
Tuning does not tune in with
Channel Up/Down.
Channel was deleted in currently selected
channel bank.
If banks were set up, premium channels may only be
available on another channel bank. Select the channel
bank where the channel is set to NORMAL-ADDED. Or,
direct enter channel number; then go to Channel Preview/
Banks Setup Menu and select “NORMAL-ADDED.”
When BANK on Installer
Remote is pressed, TV
shows Input List Menu.
Installer Menu item 027 HOSPITAL MODE
is set to 0.
Set item 027 to appropriate setting for channel banks to
appear with BANK key presses.
Troubleshooting (Cont.)
Channel Banks Setup Troubleshooting