LG 42CQ610H Setup Guide - Page 71

Troubleshooting (Cont.) Clone Programmer Troubleshooting Caution: If the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer. Reset Clone Programmer After Static Shock After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock: • TLL-1100A: Turn the TLL-1100A OFF and then ON. • LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation. After a reset, check the real-time clock setting. It may be necessary to reset the clone programmer clock from a TV containing the correct time. Note: See also IMPORTANT CLONING INFORMATION on page 32. Clone Programmer Symptom Clone copies setup in less than 30 seconds. Possible Cause(s) Not enough time to copy entire TV setup. Possible Solution(s) TLL-1100A: Turn the TLL-1100A OFF and then ON. LT2002: Press RESET on clone programmer. Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. clone programmer. Only use an LG Installer Remote to operate clone programmer with TV. Clone menu does not display on TV screen, TLL1100A shows error message, or LT2002 LED does not blink. MPI cable not connected. TV not turned ON. (LT2002 only) Weak batteries. (TLL-1100A only) No charge. Connect MPI cable properly, and ensure good connection. TV must be turned ON for clone programmer to work. Install four (4) fresh AA high-quality alkaline batteries. Ensure the TLL-1100A is fully charged or connected to AC power. Clone menu hard to read. Weak signal. Connect TV to a reliable analog channel signal source. No time set. Time not available. Set time on a TV, and copy time to clone programmer. Clone not working. Clone programmer problem. • Try a different clone programmer. • Reset the clone programmer. Clone scans channels more than once. Clone should only scan channels Ensure TV is set up correctly, and try cloning again. once. Master and Target TVs Symptom Cloning did not work. (LT2002 only) Clone time disappeared. New setup not present. Possible Cause(s) Procedure interrupted. Possible Solution(s) Wait until procedure complete message is displayed. Different TV models. Cloning is only possible with identical model TVs. Step(s) omitted or not performed. Refer to the applicable cloning procedure(s), and make sure all tasks were performed. Batteries were removed. Batteries must remain installed to retain time settings. Target TV not reset. Disconnect Target TV from AC power for 15 seconds. • After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV. • If the TV does not display a picture (blank screen) after a few seconds, just change channels. 206-4207 71