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Product, Recovery, Program

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Product Recovery Program The product recovery program is on a separate hard drive partition. At startup, the machine displays the following prompt: To start the Product Recovery Program, press F11 Attention: Make sure all data is backed up to avoid loss when the Product Recovery program is used. After depressing F11, you are given the following options. v Factory Contents This utility reformats the hard drive and restores all original files. v System utilities 1. Repair (Windows NT 4.0 and 2000 Only) This runs the Windows NT 4.0 emergency repair utility. 2. Run Diagnostics Runs the IBM Enhanced Diagnostic Program. 3. Create a Diagnostics Diskette Creates a bootable diagnostic diskette. 4. System Information Displays information about the computer configuration and allows the user to gather system information that would be needed during a Help Center call. 5. Create Recovery/Repair Diskette (Disk to Disk Solution Only) Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk. 6. Recovery CD In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset. Be sure to use the Recovery CD FRU list to obtain the proper recovery CD for the computer model you are servicing. Chapter 8. Additional Service Information 117

Section	Page
Contents	5
Chapter 1. About this manual	7
Important Safety Information	7
Chapter 2. General information	9
Features	9
Physical specifications	11
Types 8185, 8186, 8192, 8413, and 8430	12
Types 8128, 8187, 8188, 8193, 8414, and 8431	13
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	14
Types 8196 and 8197	15
Chapter 3. General Checkout	17
Chapter 4. IBM Enhanced Diagnostics	21
Diagnostics program download	21
Navigating through the diagnostics programs	21
Running diagnostics tests	21
Test selection	22
Test results	22
Fixed disk advanced test (FDAT)	22
Quick and Full erase - hard drive	24
Viewing the test log	24
Chapter 5. IBM Setup Utility program	25
Starting the IBM Setup Utility program	25
Viewing and changing settings	25
Exiting from the IBM Setup Utility program	26
Using passwords	26
User password	26
Administrator password	26
Setting, changing, and deleting a password	26
Using Security Profile by Device	27
Using IDE Drives Setup	27
Selecting a startup device	28
Selecting a temporary startup device	28
Changing the startup device sequence	28
Chapter 6. Replacing FRUs	29
Locating connectors on the front	29
Types 8185, 8186, 8192, 8413, and 8430	29
Types 8128, 8187, 8188, 8193, 8414, and 8431	29
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	31
Types 8196 and 8197	31
Locating the connectors on the rear	33
Types 8185, 8186, 8192, 8413, and 8430	33
Types 8128, 8187, 8188, 8193, 8414, and 8431	33
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	35
Types 8196 and 8197	35
Removing the cover	36
Types 8185, 8186, 8192, 8413, and 8430	36
Types 8128, 8187, 8188, 8193, 8414, and 8431	37
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	37
Types 8196 and 8197	38
Locating components	40
Types 8185, 8186, 8192, 8413, and 8430	40
Types 8128, 8187, 8188, 8193, 8414, and 8431	41
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	42
Types 8196 and 8197	43
Identifying parts on the system board (all machine types)	44
Replacing memory (all machine types)	44
Replacing adapters	45
Types 8185, 8186, 8192, 8413, and 8430	45
Types 8128, 8187, 8188, 8193, 8414, and 8431	47
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	48
Types 8196 and 8197	48
Replacing internal drives	49
Types 8185, 8186, 8192, 8413, and 8430	49
Drive bay information	49
Removing a drive	50
Installing a drive	51
Types 8128, 8187, 8188, 8193, 8414, and 8431	51
Drive bay information	51
Removing a drive	52
Installing a drive	53
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	54
Drive bay information	54
Removing the drive	54
Installing a drive	55
Types 8196 and 8197	57
Drive bay information	57
Removing a drive	57
Installing a drive	59
Connecting the drive	60
Parallel ATA hard disk drive	60
Serial ATA hard disk drive	61
CD drive, DVD drive, CD/RW drive, or DVD/CD/RW combo drive	61
Diskette drive	61
Replacing the battery (all machine types)	62
Replacing the power supply	63
Types 8185, 8186, 8192, 8413, and 8430	63
Types 8128, 8187, 8188, 8193, 8414, and 8431	63
Types 8189, 8190, 8194, 8195, 8196, 8197, 8415, 8432, and 8433	64
Replacing a microprocessor (all machine types)	65
Replacing the system board (all machine types)	67
Replacing the cover and connecting the cables	69
Types 8185, 8186, 8192, 8413, and 8430	69
Types 8128, 8187, 8188, 8193, 8414, and 8431	70
Types 8189, 8190, 8194, 8195, 8415, 8432, and 8433	71
Types 8196 and 8197	72
Chapter 7. Symptom-to-FRU Index	75
Hard disk drive boot error	75
Power Supply Errors	76
Diagnostic error codes	76
Beep symptoms	95
No-beep symptoms	97
POST error codes	98
Miscellaneous error messages	113
Undetermined problems	115
Power supply connectors	116
Connector P1	116
Connector P2, P3, P4, and P7	116
Connector P5 (Diskette drive)	116
Connector P6	116
Connector P8 (Serial ATA)	116
Chapter 8. Additional Service Information	117
Security features	117
Passwords	117
Power-on password	117
Removing a power-on password	117
Administrator password	117
Administrator password control	118
Operating system password	118
Vital product data	118
BIOS levels	118
Erasing a lost or forgotten password (clearing CMOS)	119
Flash update procedures	119
Updating (flashing) BIOS from a diskette or CD-ROM	119
Updating (flashing) BIOS from your operating system	119
Recovering from a POST/BIOS update failure	120
Power management	121
Automatic configuration and power interface (ACPI) BIOS	121
Advanced Power Management	121
Automatic Hardware Power Management features	121
Setting Automatic Hardware Power Management features	121
Automatic Power-On features	122
Product Recovery Program	123
Chapter 9. Parts listing	125
Type 8128	125
Type 8185	127
Type 8186	136
Type 8187	140
Type 8188	155
Type 8189	164
Type 8190	178
Type 8192	184
Type 8193	186
Type 8194	194
Type 8195	208
Type 8196	217
Type 8197	221
Type 8413	224
Type 8414	229
Type 8415	235
Type 8430	238
Type 8431	242
Type 8432	247
Type 8433	250
Chapter 10. Related service information	253
Safety information	253
General safety	253
Electrical safety	254
Safety inspection guide	255
Handling electrostatic discharge-sensitive devices	256
Grounding requirements	257
Safety notices (multi-lingual translations)	257
Send us your comments!	286
Problem determination tips	287
Notices	287

Match case Limit results 1 per page

Product

Recovery

Program

The

product

recovery

program

separate

hard

drive

partition.

startup,

the

machine

displays

the

following

prompt:

start

the

Product

Recovery

Program,

press

F11

Attention:

Make

sure

all

data

backed

avoid

loss

when

the

Product

Recovery

program

used.

After

depressing

F11,

you

are

given

the

following

options.

Factory

Contents

This

utility

reformats

the

hard

drive

and

restores

all

original

files.

System

utilities

Repair

(Windows

4.0

and

2000

Only)

This

runs

the

Windows

4.0

emergency

repair

utility.

Run

Diagnostics

Runs

the

IBM

Enhanced

Diagnostic

Program.

Create

Diagnostics

Diskette

Creates

bootable

diagnostic

diskette.

System

Information

Displays

information

about

the

computer

configuration

and

allows

the

user

gather

system

information

that

would

needed

during

Help

Center

call.

Create

Recovery/Repair

Diskette

(Disk

Disk

Solution

Only)

Creates

startable

diskette

restore

access

the

IBM

Product

Recovery

program

the

hard

disk.

Recovery

the

event

Hard

Disk

Drive

failure,

Recovery

can

used

restore

the

Hard

Disk

Drive

the

original

factory

preset.

sure

use

the

Recovery

FRU

list

obtain

the

proper

recovery

for

the

computer

model

you

are

servicing.

Chapter

Additional

Service

Information

117