Lexmark C520 Service Manual - Page 23

Service error codes and paper jam messages continued

Page 23 highlights

5022-xxx Service error codes and paper jam messages (continued) Error code 146.01-146.08 Motor Error Description Duplex motor has failed. 147.01-147.08 Motor Error Tray 2 motor has failed. 148.01-148.08 Motor Error MPF motor has failed. 149.01-149.08 Motor Error Tray 2 motor has failed. 2xx paper jam messages 200.01 200.11 Input sensor is made when printer tries to print from an idle state. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card Input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism 200.16 200.21 Input sensor is made when printer powers up or covers are closed. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card Bump aligner motor stalled. Possible causes: • Faulty cable/connector • 24 V interlock switch not working correctly • Faulty bump align motor • Faulty system card Action POR the printer. If the error message persists, see "146.xx-Motor (duplex) error service check" on page 2-36. POR the printer. If the error message persists, see "147.xx, 149.xx-Motor (500-sheet/550-sheet option tray 2 motor) error service check" on page 2-37. POR the printer. If the error message persists, see "148.xx-MPF motor error service check" on page 2-37. POR the printer. If the error message persists, see "147.xx, 149.xx-Motor (500-sheet/550-sheet option tray 2 motor) error service check" on page 2-37. • Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-52. • Ensure proper media is set for the type of paper used. • Fan media, and stack flat in the tray or MPF. • Properly set media restraints in the paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the paper pick mechanism. See "Paper pick mechanism assembly removal" on page 4-68. • Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-52. • Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "145.xx and 906.05-906.08-Motor (bump aligner) error service check" on page 2-36. 2-8 Service Manual

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2-8
Service Manual
5022-xxx
146.01–146.08 Motor
Error
Duplex motor has failed.
POR the printer. If the error message persists, see
“146.xx—Motor (duplex) error service check” on
page 2-36
.
147.01–147.08 Motor
Error
Tray 2 motor has failed.
POR the printer. If the error message persists, see
“147.xx, 149.xx—Motor (500-sheet/550-sheet
option tray 2 motor) error service check” on
page 2-37
.
148.01–148.08 Motor
Error
MPF motor has failed.
POR the printer. If the error message persists, see
“148.xx—MPF motor error service check” on
page 2-37
.
149.01–149.08 Motor
Error
Tray 2 motor has failed.
POR the printer. If the error message persists, see
“147.xx, 149.xx—Motor (500-sheet/550-sheet
option tray 2 motor) error service check” on
page 2-37
.
2xx
paper jam messages
200.01
Input sensor is made when printer
tries to print from an idle state.
Possible causes:
Paper jam leaving page over
sensor
Defective input sensor
Faulty system card
Check for anything in the paper path that might
cause the paper to jam.
If clearing a paper jam does not fix the problem,
go to
“Input sensor service check” on
page 2-52
.
200.11
Input sensor does not break.
Possible causes:
Incorrect media setting
Incorrect paper loading
Incorrect media restraint setting
Paper tray failure
Paper pick mechanism
Ensure proper media is set for the type of paper
used.
Fan media, and stack flat in the tray or MPF.
Properly set media restraints in the paper tray.
Check the pick arm rolls (tires) and replace if
worn.
Replace the paper tray.
Replace the paper pick mechanism. See
“Paper
pick mechanism assembly removal” on
page 4-68
.
200.16
Input sensor is made when printer
powers up or covers are closed.
Possible causes:
Paper jam leaving page over
sensor
Defective input sensor
Faulty system card
Check for anything in the paper path that might
cause the paper to jam.
If clearing a paper jam does not fix the problem,
go to
“Input sensor service check” on
page 2-52
.
200.21
Bump aligner motor stalled.
Possible causes:
Faulty cable/connector
24 V interlock switch not working
correctly
Faulty bump align motor
Faulty system card
Check for anything in the paper path that might
cause the paper to jam.
If clearing a paper jam does not fix the problem,
go to
“145.xx and 906.05–906.08—Motor
(bump aligner) error service check” on
page 2-36
.
Service error codes and paper jam messages (continued)
Error code
Description
Action