Lexmark C520 Service Manual - Page 25

5022-xxx Service error codes and paper jam messages (continued) Error code 201.10 201.21 201.23 201.24 202.02 202.12 202.13 Description Action Input sensor flag broke early. Possible causes: • Paper jam leaving page over sensor • Defective input sensor • Faulty system card • Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-52. Cartridge motor 1 (top) or cartridge motor 2 (bottom) has stalled. Possible causes: • Faulty cable/connector • Faulty cartridge motor • Faulty system card • Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "143.xx-Motor (EP drive assembly top cartridge) error service check" on page 2-34 and then "144.xx-Motor (EP drive assembly bottom cartridge) error service check" on page 2-35 if necessary. Special case. Possible cause: • System card code failure • POR the printer. Replace the system card if the error message persists. See "System card removal" on page 4-79. • If replacing system card does not fix the problem, contact your next level of support. A 201.08 jam occurred and was not cleared. Possible cause-Failure to open and close the top access door. This error is generated as a protection for possible paper wrap in the fuser. Open the top access door, and check for a paper jam. Close the top access door. If the jam is cleared, and the error does not go away, go to "Exit sensor service check" on page 2-52. Exit sensor is made when printer tries to print from an idle state. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Damaged fuser autoconnect • Faulty fuser DC cable connection • Faulty fuser • Faulty system card • Check for anything in the paper path that might cause the paper to jam. • The fuser exit sensor may not be functioning properly. See "Exit sensor service check" on page 2-52. Exit sensor broke early. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system card The fuser exit sensor may not be functioning properly. See "Exit sensor service check" on page 2-52. Exit sensor never broke. Possible causes: • Damaged paper exit sensor or paper exit sensor flag • Faulty fuser • Faulty system card • Faulty output bin flag • Check output bin flag on fuser for proper operation. Ensure that paper is not hanging on the flag. • The fuser exit sensor may not be functioning properly. See "Exit sensor service check" on page 2-52. 2-10 Service Manual