Lexmark C520 Service Manual - Page 28

5022-xxx Service error codes and paper jam messages (continued) Error code 241.05 241.20 241.21 242.03 242.04 Description While feeding from tray 1, the input sensor is never made. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism failure • System card While feeding from tray 1, the transparency sensor is blocked. Possible causes: • Transparency sensor • Paper tray failure • Paper pick mechanism failure • System card Tray 1 motor stalled. Possible causes: • Incorrect paper loading • Paper pick mechanism failure • System card While feeding from tray 2, the input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • 500-sheet assembly failure • Paper pick mechanism While feeding from tray 2, the input sensor is made while the previous page is still in the aligner. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • 500-sheet assembly failure • Paper pick mechanism Action • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • If the previous actions do not fix the problem, go to "140.xx-Autocomp (tray 1) motor error service check" on page 2-32. • Replace the paper tray. • If the previous action does not fix the problem, go to "910.01-Transparency sensor error service check" on page 2-38. • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • If the previous actions do not fix the problem, go to "148.xx-MPF motor error service check" on page 2-37. • Ensure proper media is set for the type of paper used. • Fan media, and stack flat in 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn. • Replace the 500-sheet assembly. • If the previous actions do not fix the problem, go to "140.xx-Autocomp (tray 1) motor error service check" on page 2-32. • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn. • Replace the 500-sheet assembly. • If the previous actions do not fix the problem, go to "140.xx-Autocomp (tray 1) motor error service check" on page 2-32. Diagnostic information 2-13