Lexmark C520 Service Manual - Page 36

Error code, Action

Page 36 highlights

5022-xxx User status and attendance messages (continued) Error code Action 37 Insufficient memory, some held jobs were lost 38 Memory Full 50 PPDS font error 51 Defective flash detected 52 Not enough free space in flash memory for resources 53 Unformatted flash detected 54 Serial option error • The printer was unable to restore some or all of the confidential or held jobs on the hard disk. • Press until Continue appears, and then press to clear the message. • If this message occurs again, replace the hard drive. • If this does not fix the problem, replace the system card. See "System card removal" on page 4-79. • Press until Continue appears, and then press to clear the message and continue printing. The job may not print correctly. • Cancel the current job. • Install additional printer memory. • If this does not fix the problem, replace the system card. See "System card removal" on page 4-79. • Press until Continue appears, and then press to clear the message and continue printing. The job may not print correctly. • Cancel the current job. • If this does not fix the problem, replace the system card. See "System card removal" on page 4-79. • Press until Continue appears, and then press to clear the message and continue printing. • Install different flash memory before downloading any resources to flash. • If this does not fix the problem, replace the system card. See "System card removal" on page 4-79. • Press until Continue appears, and then press to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Install a larger capacity flash memory card. • If this does not fix the problem, replace the system card. See "System card removal" on page 4-79. • Press until Continue appears, and then press to clear the message and continue printing. • Format the flash memory before storing any resources on it. If the error message remains, replace the flash memory. • If this does not fix the problem, replace the system card. See "System card removal" on page 4-79. • Make sure the serial link is set up correctly and the appropriate cable is in use. • Make sure the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and host computer. • Press until Continue appears, and then press to clear the message and continue printing. The job may not print correctly. • POR the printer. If this does not fix the problem, replace the PCI card. Diagnostic information 2-21

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Diagnostic information
2-21
5022-xxx
37 Insufficient memory,
some held jobs were lost
The printer was unable to restore some or all of the confidential or held jobs on the hard
disk.
• Press
until
Continue
appears, and then press
to clear the message.
If this message occurs again, replace the hard drive.
If this does not fix the problem, replace the system card. See
“System card removal” on
page 4-79
.
38 Memory Full
• Press
until
Continue
appears, and then press
to clear the message and
continue printing.
The job may not print correctly.
Cancel the current job.
Install additional printer memory.
If this does not fix the problem, replace the system card. See
“System card removal” on
page 4-79
.
50 PPDS font error
• Press
until
Continue
appears, and then press
to clear the message and
continue printing.
The job may not print correctly.
Cancel the current job.
If this does not fix the problem, replace the system card. See
“System card removal” on
page 4-79
.
51 Defective flash
detected
• Press
until
Continue
appears, and then press
to clear the message and
continue printing.
Install different flash memory before downloading any resources to flash.
If this does not fix the problem, replace the system card. See
“System card removal” on
page 4-79
.
52 Not enough free
space in flash memory
for resources
• Press
until
Continue
appears, and then press
to clear the message and
continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
Delete fonts, macros, and other data stored in flash memory.
Install a larger capacity flash memory card.
If this does not fix the problem, replace the system card. See
“System card removal” on
page 4-79
.
53 Unformatted flash
detected
• Press
until
Continue
appears, and then press
to clear the message and
continue printing.
Format the flash memory before storing any resources on it. If the error message
remains, replace the flash memory.
If this does not fix the problem, replace the system card. See
“System card removal” on
page 4-79
.
54 Serial option <
x
>
error
Make sure the serial link is set up correctly and the appropriate cable is in use.
Make sure the serial interface parameters (protocol, baud, parity, and data bits) are set
correctly on the printer and host computer.
• Press
until
Continue
appears, and then press
to clear the message and
continue printing.
The job may not print correctly.
POR the printer. If this does not fix the problem, replace the PCI card.
User status and attendance messages (continued)
Error code
Action