Oki B6300 B6200/6300 Technical Reference/User's Guide - Page 97
Symptom, Reason/Action
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Symptom Reason/Action Although no print job is sent, the message "Printing" is displayed on the control panel (when using the parallel interface). Poor print quality. Did you switch on the power of the computer after switching on the power to the printer? Pressing the button cancels the printing. Note • Check that you switch on the power of the computer when switching on the power to the printer. There may be a problem with the image. Refer to the section after this, "When the Print Quality is Poor" to rectify the problem. The correct characters are not printed (printing garbage). The printout is different from what is displayed on the screen. The light of the indicator is on and blinking but there is no print output. Refer to • "5.3 When the Print Quality is Poor" (P. 96) This printer is printing with non-standard built-in fonts. Check the fonts used in the application. Download the necessary fonts when using PostScript. Did you change the TrueType font settings to printer fonts? Change to TrueType font printing for [Specify Font] on the [Detailed Settings] tab of the printer driver. Refer to • On-line Help for the printer driver There are jobs remaining in the printer. Cancel printing or force the remaining data to be printed. To forcibly print the job, press the button to set the printer in offline mode, then press the button. After the job has been printed, press the button again to return the printer to online mode. Note • When a parallel/USB port is used, data may be transmitted in the middle of a job depending on when the button is pressed. In this case, subsequent print data received after the button is pressed, will be recognized as a new job. The data will be printed after the off-line mode has been cancelled. Furthermore, it may not be printed properly. Printing is taking up a lot of time. Refer to • Cancelling printing: "1.4 Cancelling/Checking Printing" (P. 14) The receive buffer is insufficient. When printing documents of high resolution, reduce the memory capacity of items not in use from [Allocate Memory] on the control panel, and increase the print page buffer. Increasing the receive buffer will speed up the printing process. Adjust the buffer size according to the volume of data to be printed. You are also recommended to disable ports not in use, and channel the memory to other purposes. Refer to • "Allocate Memory" (P. 79) Is [1200dpi] selected for [Print Mode]? Change the [Print Mode] setting in the [Graphics] tab to [600dpi] to shorten the printing time. Refer to • On-line Help for the printer driver Printing with TrueType fonts may take up printing time. Change the printing method for TrueType fonts in [Specify Font] on the [Detailed Settings] tab of the printer driver. Top section of printed document is missing. Text is reduced. Refer to • On-line Help for the printer driver Are the paper tray guides set in the correct positions? Set the length guide and the right width guide in the correct positions. Refer to • "Loading Paper in a Paper Tray" (P. 47) 5.2 When Problems Occur 93