Home » Oki Manuals » Printers » Oki B6500 » Manual Viewer

Oki B6500 Guide: User's, B6500 (English) - Page 117

Mail Related Troubles, This explains how to fix the troubles when the mail

Add to My Manuals
Save this manual to your list of manuals

Page 117 highlights

Mail Related Troubles This section explains how to fix the troubles when the mail notification services and E-mail Printing features are used. Symptom Reason/Action Cannot perform E-mail printing. During E-mail printing, the attached PDF file was not printed. During mail notification services, the printer status was not notified by e-mail. Check the following settings: • Is the printer e-mail address specified? • Is [Enable] set for [Receive E-mail]? • Are the SMTP server IP address and POP3 server IP address (if [POP3] is selected as the receive protocol) specified correctly? • Are the POP user name and password specified correctly? Are the SMTP server and POP server working correctly? Check with your network administrator. If the memory capacity is insufficient, it may not be printed. If you print big attachments frequently, we recommend adding memory. Check the following settings: • Is the printer e-mail address specified? • Is [Enable] set for [Mail Notice Service]? • Are the SMTP server IP address and POP3 server IP address (if [POP3] is selected as the receive protocol) specified correctly? • Are the POP user name and password specified correctly? • Are the items to be notified set correctly? • Are the destination e-mail addresses entered correctly? Are the SMTP server and POP server working correctly? Check with your network administrator. B6500 User's Guide> 117

Section	Page
Copyright Information	2
Document Information	2
Disclaimer	2
Trademark Information	2
Regulatory Information	2
Preface	4
Conventions	5
Illegal Copies and Printouts	6
Basic Operations	9
Main Components and Their Functions	9
Standard Configuration	9
With Optional Accessories	10
Internal View	11
Control Panel	12
Display	13
Print Screen	13
Menu Screen	13
Switching On and Off the Power	14
Switching On the Power	14
Switching Off the Power	14
Power Saver Modes	15
Exiting the Power Saver Mode	15
Cancelling/Checking Printing	15
Cancelling Printing	15
Checking Status of Print Data	16
Displaying Optional Accessory Configuration and Paper Tray Settings	16
Printing	18
Printing From the Computer	18
Useful Print Features In Properties Dialog Box	18
Printing on Envelopes	19
Loading Envelopes	19
Printing on Envelopes	20
Printing on Transparencies	20
Loading Transparencies	20
Printing on Transparencies	21
Printing on Custom Size Paper/Long Paper	22
Loading Custom Size Paper	22
Setting Custom Paper Sizes	23
Printing on Custom Size Paper	24
Print Confidential Document - Secure Print	25
About Secure Print	25
Stored Job	25
Configuring Secure Print	26
Proof Print - Print After Checking Printing Result	27
About Proof Print	27
Configuring Proof Print	28
Print at a Specified Time - Timed Job	29
Registering Timed Job	30
Cancelling Timed Job	30
Direct Printing of PDF Files	31
Printing PDF File	32
Printing via Electronic Mail - E-mail Printing	32
Environment Settings for E-mail Printing	33
Sending E-mails	33
Attachments That Can Be Sent	33
Sending E-mails	34
Points to Note When Sending E-mails	34
Security Issues	34
Caution on Connecting This Printer to Internet Provider and Using E-mail Features	34
About Paper	36
About Paper	36
Usable Paper	36
Standard Paper	37
Special Media	38
Unusable Paper	39
Storing and Handling Paper	40
Loading Paper	40
Loading Paper in a Paper Tray	40
Automatic Tray Selection	42
Setting Custom Paper Sizes	43
Setting Paper Types	44
Setting on the Control Panel	45
Settings on the Control Panel	46
About this Chapter	46
Control Panel Features	46
LCD Display	47
Menu Screen	48
Navigating the Control Panel Menus	48
Menu Structure	50
Print Jobs Menu	51
Information Menu	53
Print Menu	55
Media Menu	58
Sys Config Menu	63
PCL Emulation	65
FX Emulation	67
Parallel Menu	69
Serial Menu	70
USB Menu	73
Network Menu	74
Sys Adjust Menu	77
Date/Time Menu	81
Maintenance Menu	83
Usage Menu	84
Flash Menu	85
Disk Menu	87
Comp FLASH Menu	89
Job Accounting	91
Spooling	92
Troubleshooting	94
When Paper Jams	94
Inside Cover A	94
Inside Paper Tray	95
When Problems Occur	98
When the Print Quality is Poor	104
Message List	108
Message List (alphabetical order)	108
Network Related Troubles	112
Using TCP/IP	112
When the printer is not printing	112
For Windows NT 4. 0/Windows 2000/Windows XP	114
When the printer is not printing	114
Using Printer Web Page	115
Mail Related Troubles	117
Daily Care	118
Replacing the Drum/Toner Cartridge	118
Caution on Handling the Drum/Toner Cartridge	119
Replacing the Drum/Toner Cartridge	119
Printing Reports/Lists	121
Types of Reports/Lists	121
Printing Reports/Lists	122
Printing Job Accounting Summary	122
Printing Storage Summary	122
Checking/Managing the Printer Status on the Computer	123
Settings for network	123
Computer OSs	124
Browsers	124
Web Browser Settings	124
For Netscape Communicator	125
For Internet Explorer	125
Setting the Printer	125
Procedure	125
IP Filter Feature via IP Address List	126
Checking Printer Status via E-mail	126
About Mail Notice Service	127
Settings for Mail Notice Service	127
Network Environment	127
Setting the E-mail Environment (at This Printer)	127
Setting the Printer Driver Properties	128
Checking Printed Pages	129
Checking Total Printed Pages on Meter	129
Cleaning the Printer	130
Cleaning the Exterior	130
Cleaning the Interior	130
Cleaning the Feed Roll	131
When Moving the Printer	134
Appendix A	136