Samsung SGH-T139 User Manual (user Manual) (ver.f6) (English) - Page 73
Self-help, questions, troubleshooting and other tips and tricks.
View all Samsung SGH-T139 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 73 highlights
Self-help A customer care (diagnostic) solution is provided on this handset. This solution allows your carrier to efficiently solve subscriber service issues from a T-Mobile portal. To use this feature: 1. From the Idle menu, dial 611 then press from the handset to diagnose. Self-Help software immediately captures the call and displays a menu screen that displays frequently asked questions, troubleshooting and other tips and tricks. 2. Using this portal, you can automatically configure your handset, using step-by-step instructions. You can also make account inquiries and pay bills. Note: For more information, please contact T-Mobile customer service. Changing Your Settings 70
Changing Your Settings
70
Self-help
A customer care (diagnostic) solution is provided on this handset. This solution allows your carrier to efficiently
solve subscriber service issues from a T-Mobile portal. To use this feature:
1.
From the Idle menu, dial 611 then press
from the handset to diagnose.
Self-Help software immediately captures the call and displays a menu screen that displays frequently asked
questions, troubleshooting and other tips and tricks.
2.
Using this portal, you can automatically configure your handset, using step-by-step instructions. You can
also make account inquiries and pay bills.
Note:
For more information, please contact T-Mobile customer service.