Xerox 3300MFP Service Manual - Page 103
Paper Empty without indication, Door Open, No Beep when the Door is open, Defective Motor operation
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Paper Empty without indication General Troubleshooting Door Open The paper empty status on the Control Panel is not displayed when the paper tray is empty. Check and Cause Solution 1. Bending or deformation of the actuator 1. Replace the defective actuator. of the paper sensor. 2. Replace the Control Board. Door open status is not indicated when print Door is open. Check and Cause Solution 1. The hook lever in the Front Cover may 1. Replace the hook lever, if defective. be defective. 2. Check the Connector (CN1) and Circuit 2. Check the connection of the Door Open of the Cover Switch on the Control Board. Switch socket. 3. Replace the Control Board or Door Open Switch. No Beep when the Door is open Door open status does not come on even when the printer Door is open. Check and Cause Solution Check the Connector (CN1) and Circuit of the Cover Switch on the Control Board. 1. Check the 4 of the Door Open Switch socket. 2. Replace the Control Board or Door Open Switch. Defective Motor operation Main Motor is not driving when printing, and paper does not feed into the printer, resulting 'Jam 0'. Check and Cause Solution 1. Motor harness or sub PCB may be defective. 1. Check the Motor harness, replace it, if defective. 2. Replace the SMPS, if necessary. Phaser 3300MFP Service Manual 4-11