Xerox 3300MFP Service Manual - Page 88

Phaser 3300MFP Service Manual, Error Messages and Codes - network scan not available

Page 88 highlights

Error Messages and Codes Message Group Not Available [Incompatible] Install Toner Invalid Server Address Invalid Cartridge Line Busy [Line Error] Invalid Toner Low Heat Error Cycle Power LSU Motor Error Cycle Power LSU Hsync Error Cycle Power Main Motor Locked Mail Exceeds Server Support Memory Dial Full Memory Full MP Tray Paper Empty Network Error [No Answer] Meaning Suggested solutions You have tried to select a group location number where only a single location number can be used, such as when adding locations for a Multiple Send operation. Use a speed dial number or dial a number manually using the number keypad. The remote machine does not have the requested feature, such as polling. This message also occurs if the remote machine does not have enough memory space to complete the operation you are attempting. Reconfirm the remote machine features. A print cartridge is not installed or bad contact between CRUM terminals and CRUM Board Install a print cartridge. The server address you have entered is invalid. Enter the correct server address. The print cartridge you have installed is not Install a Xerox-genuine print cartridge, designed for compatible with your machine. your machine. The receiving fax machine did not answer Try again after a few minutes. or the line is already engaged. Your machine cannot connect with the receiving fax machine or has lost contact because of a problem with the phone line. Try again. If the problem persists, wait an hour or so for the line to clear and try again. Or, turn the ECM mode on. The print cartridge you have installed is not Install a Xerox-genuine print cartridge, designed for for your printer. your printer. There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the problem persists, please call for service. A problem has occurred in the LSU (Laser Unplug the power cord and plug it back inches. If the Scanning Unit). problem persists, please call for service. A problem has occurred in the LSU (Laser Unplug the power cord and plug it back inches. If the Scanning Unit). problem persists, please call for service. There is a problem in the main motor. Open and then close the front cover. The mail size is larger than the supported Divide your mail or reduce the resolution. size by SMTP server. You are trying to schedule a fax job when Wait until a scheduled job is completed. memory for storing fax jobs is full. The memory is full. Delete unnecessary fax jobs and retransmit after more memory becomes available. Alternatively, split the transmission into more than one operation. There is no paper in the multi-purpose tray. Load paper in the multi-purpose tray. There is a problem with the network. Contact your network administrator. The receiving fax machine has not answered after several redial attempts. Try again. Make sure that the receiving machine is operational. 3-8 Phaser 3300MFP Service Manual

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3-8
Phaser 3300MFP Service Manual
Error Messages and Codes
Group Not Available
You have tried to select a group location
number where only a single location
number can be used, such as when adding
locations for a Multiple Send operation.
Use a speed dial number or dial a number manually
using the number keypad.
[Incompatible]
The remote machine does not have the
requested feature, such as polling. This
message also occurs if the remote
machine does not have enough memory
space to complete the operation you are
attempting.
Reconfirm the remote machine features.
Install Toner
A print cartridge is not installed or bad
contact between CRUM terminals and
CRUM Board
Install a print cartridge.
Invalid Server Address
The server address you have entered is
invalid.
Enter the correct server address.
Invalid Cartridge
The print cartridge you have installed is not
compatible with your machine.
Install a Xerox-genuine print cartridge, designed for
your machine.
Line Busy
The receiving fax machine did not answer
or the line is already engaged.
Try again after a few minutes.
[Line Error]
Your machine cannot connect with the
receiving fax machine or has lost contact
because of
a problem with the phone line.
Try again. If the problem persists, wait an hour or so
for the line to clear and try again. Or, turn the ECM
mode on.
Invalid Toner
The print cartridge you have installed is not
for your printer.
Install a Xerox-genuine print cartridge, designed for
your printer.
Low Heat Error Cycle
Power
There is a problem in the fuser unit.
Unplug the power cord and plug it back in. If the
problem persists, please call for service.
LSU Motor Error Cycle
Power
A problem has occurred in the LSU (Laser
Scanning Unit).
Unplug the power cord and plug it back inches. If the
problem persists, please call for service.
LSU Hsync Error Cycle
Power
A problem has occurred in the LSU (Laser
Scanning Unit).
Unplug the power cord and plug it back inches. If the
problem persists, please call for service.
Main Motor Locked
There is a problem in the main motor.
Open and then close the front cover.
Mail Exceeds Server
Support
The mail size is larger than the supported
size by SMTP server.
Divide your mail or reduce the resolution.
Memory Dial Full
You are trying to schedule a fax job when
memory for storing fax jobs is full.
Wait until a scheduled job is completed.
Memory Full
The memory is full.
Delete unnecessary fax jobs and retransmit after
more memory becomes available. Alternatively, split
the transmission into more than one operation.
MP Tray Paper Empty
There is no paper in the multi-purpose tray.
Load paper in the multi-purpose tray.
Network Error
There is a problem with the network.
Contact your network administrator.
[No Answer]
The receiving fax machine has not
answered after several redial attempts.
Try again. Make sure that the receiving machine is
operational.
Message
Meaning
Suggested solutions