Xerox 3300MFP Service Manual - Page 90

Error Messages and Codes Message Power Failure Replace Toner Retry Redial? Scanner locked Self Diagnostic LSU Self Diagnostic Temperature Send Error (AUTH) Send Error (DNS) Send Error (P0P3) Send Error (SMTP) Send Error (Wrong Config) [Stop Pressed] Toner Empty Toner Low Tray 1 Paper Empty Tray 2 Paper Empty Nongenuine Toner A STOP Nongenuine Toner Replace Toner 1 Meaning Suggested solutions Power has turned off then on and the The job which you were trying to do before the power machine's memory has not been back up. failure must be completely re-done. The print cartridge installed is not a genuine cartridge. Replace the print cartridge with a new one. The machine is ready to redial the most recently dialed number. You can press OK to immediately redial, or Stop/Clear to cancel the redial operation. The scanner module is locked Unlock the scanner and press Stop/Clear. The LSU (Laser Scanning Unit) in your printer is checking some problems detected. Please wait a few minutes. The engine in your machine is checking some problems detected. Please wait a few minutes. There is a problem in SMTP authentication. Configure the authentication setting. There is a problem in DNS. Configure the DNS setting. There is a problem in POP3. Configure the POP3 setting. There is a problem in SMTP. Change to the available server. There is a problem on the network interface card. Configure your network interface card correctly. Stop/Clear has been pressed during a fax Try again. transmission. The print cartridge has run out of toner. The machine stops printing. Replace the print cartridge with a new one. The print cartridge is almost empty. Take out the print cartridge and thoroughly shake it. By doing this, you can temporarily re-establish printing operations. There is no paper in the tray 1. Load paper in the tray 1. There is no paper in the optional tray 2. Load paper in the optional tray 2. The print cartridge installed is not a genuine cartridge. The print cartridge installed is not a genuine cartridge. You can select Stop or Continue. It you do not select any, the printer will work as stop is selected. If you select stop, you cannot print until the genuine cartridge is installed. However, you can still print any kind of reports. It you select continue, you can keep printing but the quality cannot be guaranteed and the produce support is no longer provided. If you want to change the selection, turn the printer off and on to have this message appear again, and then re-select stop or continue. This message appears when you selected stop at the Non Genuine Toner prompt. Install the genuine print cartridge. 3-10 Phaser 3300MFP Service Manual