Xerox 3300MFP Service Manual - Page 85

Duplex Jam 1 Error Messages and Codes Check and Cause 3. Paper is accordion jammed in fuser. Solution 3. Remove the jammed paper after disassembling the fuser: Clean the surface of the pressure roller with dry cloth. ■ Remove the toner dust on the rib. ■ Check the assemblage and performance of the exit assembly. Description The 'Duplex Jam 1' message is displayed in the LCD window. s3300mfp-070 Check and Cause Solution 1. Paper can not operate a duplex sensor. 1. Replace the HVPS or Control Board. 2. Paper can not reach a duplex sensor due to a paper jam in the duplex path. 2. A case that a paper jam occurs on (A) after it is reversed: replace a 2nd exit roller after checking its operation. 3. Duplex unit reaches end of life. 3. A case that a paper jam occurs on (B) after it is reversed: replace a duplex roller after checking its operation. 4. Replace Duplex unit. Phaser 3300MFP Service Manual 3-5