Xerox 3300MFP Service Manual - Page 133

Ghost (2) DDiiggiittaall PPrriinntteerr DDiiggiittaall PPrriinntteerr DDiiggiittaall PPrriinntteerr Ghost (3) DDiiggiittaall PPrriinntteerr DDiiggiittaall PPrriinntteerr DDiiggiittaall PPrriinntteerr Ghost (4) Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 88.9 mm 32mm 75.5 mm Print-Quality Troubleshooting Ghost image occurs at 75.5 mm intervals of the OPC drum on the output when printing on card stock or transparencies using manual feeder. Check and Cause Solution When printing on card stock thicker than normal paper or transparencies, higher transfer voltage is required. Select 'Thick Mode' on paper type menu from the software application. After use, return to the original Mode. White ghost image occurs in the black image printing at 35.2 mm intervals. Check and Cause Solution The life of the print cartridge may be expired. Problem in the print cartridge. Replace the print cartridge and re-run the job. The abnormal voltage and bad contact of the terminal of the developing roller. Check the approved voltage of the supply roller and contact of the terminal and adjust if necessary. Ghost occurs at 88.9 mm intervals. Check and Cause Solution The temperature of the fuser is too high. Caution: Handle the heat roller carefully to avoid deforming the roller. Allow the Fuser to cool at least 5 minutes. 1. Disassemble the fuser. 2. Remove the contaminated toner particles on the roller. 3. Clean the foreign matter between thermistor and heat roller. Phaser 3300MFP Service Manual 5-15