Xerox 3300MFP Service Manual - Page 108

General Troubleshooting Copy Problems White Copy Black Copy Blank page is printed out when in Copy mode. Check and Cause Solution 1. Check if the Scan-Cover is open. 2. Check shading profile. 1. Room light can pass through a thin original. 2. Correct the shading profile in Tech Mode. 3. Replace the Control Board. Black page is printed out when in Copy mode. Check and Cause Solution 1. Check the CCD problem in Control Board. 1. Check the CCD harness contact. 2. Check shading profile. 2. Correct the shading profile in Tech Mode. Abnormal noise There is noise when copying. Check and Cause 1. Check the Scanner Motor for any mechanical disturbance. Solution 1. Check the right position of the Scanner Motor, and check for any mechanical disturbance in the CCD carriage. 2.Replace the Platen Assembly if noise is from the Scanner. If noise persists, replace Control Board. 4-16 Phaser 3300MFP Service Manual