Xerox 3300MFP Service Manual - Page 107

Defective FAX RECEIVE (2) General Troubleshooting The received data is distorted or cut-off when printed. Check and Cause Solution 1. Check if there is NOISE when pressing 1. If it makes NOISE, rearrange the Manual Dial. telephone line. (Refer to 'Defective FAX RECEIVE'.) 2. Ask the forwarding side to check the image quality of another machine receiving a FAX. 2. Check if the FAX status of the forwarding side is normal. Defective FAX RECEIVE (3) The phone is ringing continuously, but it cannot receive. Check and Cause Solution Check if the RECEIVE Mode is TEL MODE or FAX MODE. Even when the RECEIVE Mode is changed to FAX MODE, it cannot receive, then replace the LIU and the Control Board in sequence. Defective FAX RECEIVE (4) The received data is reduced by more than 50% when printed. Check and Cause Solution Check the FAX status of the forwarding side. After checking the data of the forwarding side, correct the FAX of the forwarding side. Defective Automatic Receiving The automatic receiving function is not working. Check and Cause Solution 1. Check if the RECEIVE Mode is TEL MODE or FAX MODE. 1. If the RECEIVE Mode is set to the TEL MODE, reset it to the FAX MODE. 2. Even after the RECEIVE Mode is changed to the FAX Mode, it cannot receive, then replace the LIU and the Control Board in sequence. Phaser 3300MFP Service Manual 4-15