Brother International 9840CDW Users Manual - English - Page 151
DR Mode in Use, Init Unable XX - refill
UPC - 012502618744
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Troubleshooting and routine maintenance Error Message Cause Action Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 140 or Using the ADF (automatic document feeder) on page 20. DR Mode in Use The machine is set to Distinctive Set Distinctive Ring to Off. (See Turning off Ring mode. You cannot change distinctive ring on page 53.) the Receive Mode from Manual to another mode. C Drum Error The corona wires on the drum unit needs to be cleaned. Clean the four corona wires on the drum unit. (See Cleaning the corona wires on page 158.) EL Error The machine has a mechanical Open the front cover and close it again. problem. Fuser Error The temperature of fuser unit does not rise at a specified temperature within specified time. The fuser unit is too hot. Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. The machine can be turned off for up to 4 days without losing faxes stored in the memory. (See Checking if the machine has faxes in its memory on page 139.) Init Unable XX The machine has a mechanical problem. Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again. The machine can be turned off for up to 4 days without losing faxes stored in the memory. (See Checking if the machine has faxes in its memory on page 139.) Jam Duplex The paper is jammed in the duplex tray. (See Paper jams on page 141.) Jam Rear The paper is jammed in the back (See Paper jams on page 141.) of the machine. Jam Inside The paper is jammed inside the (See Paper jams on page 141.) machine. Jam MP Tray The paper is jammed in the MP (See Paper jams on page 141.) tray of the machine. Jam Tray 1 Jam Tray 2 The paper is jammed in the paper (See Paper jams on page 141.) tray of the machine. Low Temperature The temperature of the machine Increase room temperature to allow the machine is too cold. to operate. No Belt Unit The belt unit is not installed. Install the belt unit. (See Replacing the belt unit on page 183.) No Drum Unit The drum unit is not installed. Install the drum unit. (See Replacing the drum unit on page 177.) No Paper The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: Refill the paper in the paper tray or MP tray. Remove the paper and load it again. 135