Brother International DCP1000 Users Manual - English - Page 101

Pls Open Cover, Machine, Error Xx, Paper Jam, Check Drum, Toner Empty, Toner Low, Error Message, Cause - dcp toner cartridge

Page 101 highlights

ERROR MESSAGE PLS OPEN COVER PAPER JAM CHECK DRUM UNIT TONER EMPTY TONER LOW CAUSE A page, piece of paper or paper clip, etc. may be jammed inside the DCP. The paper is jammed in the DCP. Drum unit is not installed. Toner is used up and printing is not possible, or the toner cartridge is not installed into the drum unit. If the LCD shows TONER LOW, you can still print. But the toner is depleted and the DCP is telling you that the toner will soon run out. ACTION Open the scanner cover. If you see any jammed paper or other item, gently pull it out, then close the scanner cover. If the error message remains, open and close the scanner cover again. If the DCP cannot reset itself and return to the date and time prompt, it will display MACHINE ERROR XX. Please call Brother Customer Service and tell them the Machine Error number at: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 Do not pull the paper out until you see pages 13-4 to 13-5. Reinstall the drum unit. Replace the toner cartridge with a new one, or install the cartridge into the drum unit (See pages 13-15 to 13-19). Order a new toner cartridge now. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 3

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TROUBLESHOOTING AND ROUTINE MAINTENANCE
13 - 3
ERROR MESSAGE
CAUSE
ACTION
PLS OPEN COVER
A page, piece of paper or
paper clip, etc. may be
jammed inside the
DCP.
Open the scanner cover. If
you see any jammed paper
or other item, gently pull it
out, then close the scanner
cover. If the error message
remains, open and close
the scanner cover again. If
the DCP cannot reset
itself and return to the date
and time prompt, it will
display
MACHINE
ERROR XX
. Please call
Brother Customer Service
and tell them the Machine
Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464
PAPER JAM
The paper is jammed in
the DCP.
Do not pull the paper out
until you see pages 13-4
to 13-5.
CHECK DRUM
UNIT
Drum unit is not
installed.
Reinstall the drum unit.
TONER EMPTY
Toner is used up and
printing is not possible,
or the toner cartridge is
not installed into the
drum unit.
Replace the toner
cartridge with a new one,
or install the cartridge into
the drum unit
(See pages 13-15 to
13-19).
TONER LOW
If the LCD shows
TONER LOW
, you can
still print.
But the toner
is depleted and the DCP
is telling you that the
toner will soon run out.
Order a new toner
cartridge now.