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Brother International DCP1000 Users Manual - English - Page 105

If You Are Having Difficulty with Your Machine, OUT OF, MEMORY - dcp drum unit

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If You Are Having Difficulty with Your Machine If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the table below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS General Printing Difficulties The DCP does not print. Check the following: • The DCP is turned on. • The toner cartridge and drum unit are installed properly. • The interface cable is securely connected between the DCP and computer. • Check to see if LCD is showing an error message. (See pages 13-1 to 13-3.) The DCP prints Reset the DCP. Check the primary settings in your unexpectedly or it prints application software to make sure it is set up to garbage. work with your DCP. The DCP prints the first Your computer is not recognizing the printer input couple of pages buffer's full signal. Please make sure to connect the correctly, then some printer cable correctly. pages have text missing. The DCP cannot print full pages of a document; OUT OF MEMORY error message occurs. Reduce the printer resolution. Reduce the complexity of your document and try again. Reduce the graphic quality or the number of font sizes within your application software. My headers or footers appear when I view my document on the screen, but do not appear when I print them. Most laser printers have a restricted area that will not accept print. Usually these are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in your document to allow for this. Software Difficulties MFC Connect Failure If the DCP is not connected to your PC and you have loaded the Brother software, the PC will show "MFC Connect Failure" each time you restart Windows®. You can ignore this message or you can turn it off by deselecting the AutoLoad PopUp check box. (See How to Turn Off AutoLoad, page 8-2, in On-Line Documentation (Owner's Manual) on the CD-ROM.) T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 7

Section	Page
YL4 DCP DCP-1000 US	1
Brother Numbers	3
Brother fax-back system	3
Frequently Asked Questions (FAQs)	3
For Customer Service	3
Dealers/Service Centers (USA Only)	3
Service Centers (Canada Only)	3
Ordering Accessories and Supplies	4
Product Registration (For USA Only)	4
To Complete Your DCP-1000 Registration On-Line:	4
Notice – Disclaimer of Warranties (For USA and Canada)	5
Compilation and Publication Notice	5
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (USA Only)	6
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (USA Only)	7
BROTHER DIGITAL COPIER/PRINTER MACHINE LIMITED WARRANTY (For Canada Only)	8
Table of Contents	9
1 Getting to Know Your Digital Copier/Printer	15
Using This Manual	15
Finding Information	15
Conventions Used in this Manual	15
DCP-1000 Control Panel Overview	16
Inserting Originals for Copying (and Scanning)	18
Using the ADF (Automatic Document Feeder)	18
Recommended Environment	18
Setting the Special Media Lever	19
Using the Scanner Glass	19
2 Assembly	21
Packing List	21
Choosing a Location	22
Assembly	23
Installing the Drum Unit Assembly (with Toner Cartridge)	23
Setting Up the DCP	25
Loading Paper	27
Acceptable Paper	27
Paper Capacity of Multi-purpose Sheet Feeder	28
3 On-Screen Programming	29
User-Friendly Programming	29
Menu Selection Table	29
Navigation Keys	30
Menu Table	31
Key Operations Table	32
4 Custom Settings	33
Custom Settings	33
Toner Save	33
Setting the Beeper Volume	33
Sleep Mode	34
Setting the Print Density	34
Using the Reports Key	35
To Print a Report	35
5 Making Copies	36
Using the Machine as a Copier	36
Making a Single Copy (Using the ADF)	36
Making Multiple Copies (Using the ADF)	37
Single or Multiple Copies (Using the Scanner Glass)	37
Out of Memory Message	37
Temporary Copy Settings	38
Copying Using Multiple Settings	38
Using Enlarge or Reduce Keys	39
Sorting Multiple Copies (Using the ADF)	40
Copy Mode (Type of Original)	40
Paper Size	40
Copy Contrast	41
Using the Options Key	41
Special Copy Options (Using the ADF)	41
Special Copy Options (Using the Scanner Glass)	41
2 in 1	42
4 in 1	42
Poster	42
Paper Type	43
Changing Default Copy Settings	44
Copy Mode (Type of Original)	44
Copy Contrast	45
Paper Type	45
Paper Size	45
6 Using Brother DCP as a Printer	46
Special Printing Features	46
Windows® Printing	46
Bi-directional Parallel Interface	46
Printing from Your PC	46
Multi-purpose Sheet Feeder	46
Two-Sided Printing (Manual Duplex)	47
Loading Envelopes in Multi-purpose Sheet Feeder	47
Paper Tray	48
Simultaneous Printing/Copying	48
Choosing Acceptable Paper	49
Printer Operations	49
Reset Key	49
7 Printer Driver Settings (For Windows® Only)	50
Using the Brother DCP-1000 Printer Driver	50
Features in the Printer Driver (For Windows® Users Only)	50
Basic Tab	51
Paper Size	52
Multiple Page	52
Border Line	52
Orientation	52
Copies	52
Collate	53
Media Type	53
Advanced Tab	54
Print Quality (*1)	54
Resolution	54
Toner Save	54
Print Setting (For Windows® 95/98/98SE/Me Users Only)	55
Duplex Printing (*2)	55
Manual Duplex	55
Binding Offset	55
Watermark (*3)	56
Print Watermark	56
In Background	56
Watermark Text	57
Watermark Bitmap	57
Position	57
Page Setting (*4)	58
Device Options (*5)	59
Quick Print Setup	60
Administrator (For Windows® 95/98/98SE/Me Users Only)	60
Print Date & Time	61
Support	62
Brother Solutions Center	62
Web Update	62
Check Setting	62
8 Using the Windows®-Based Brother MFL-Pro Control Center (For Windows® Only)	63
Brother MFL Pro Control Center	63
AutoLoad the Brother Control Center	63
How to Turn Off AutoLoad	64
Using the Scan Key	64
Using the Control Panel Keys	64
Scan Image	65
Scan/OCR	65
Scan to E-mail	65
Brother Control Center Features	66
Auto Configuration	66
Scanning Operations	66
Copy Operations	67
Scanner Settings for Scan and Copy Buttons	67
Global Settings	67
Setting Up the Scanner Configurations	68
To Access the Scanner Configurations Screen	68
Perform an Operation from the Control Center Screen	69
Scan to File	69
Scanner Settings	69
Destination Folder	70
Scan to E-mail	70
Scanner Settings	71
E-mail Application	71
File Attachments	71
Conversion Options	72
Format	72
Show QuickSend Menu	72
QuickSend List	72
Scan to Word Processor	73
Scanner Settings	73
Word Processor	74
User-Defined Button	75
Scanner Settings	75
Target Application	75
Copy	76
Scanner Settings	76
Copy Settings	76
9 Using ScanSoft™ PaperPort® for Brother and ScanSoft™ TextBridge®	77
Using ScanSoft™ PaperPort® and TextBridge®	77
Viewing Items	78
Organizing Your Items in Folders	78
Links to Many Other Applications	79
Using ScanSoft™ TextBridge® OCR (Converting Image Text to Text You Can Edit)	79
Importing Items from Other Applications	79
Exporting Items in Other Formats	80
Exporting an Image File	80
Accessing the Scanner	80
Scanning an Image into Your PC	81
Settings in the Scanner Window	81
Image	81
Contrast	82
Custom	82
PreScanning an Image	83
10 Using Automatic E-Mail Printing	84
For Windows® 95, 98, 98SE, Me Only	84
Main Features	84
To Access the On-Line Documentation	84
To Install Automatic E-mail Printing (Optional Application)	84
11 Using the Brother machine with a New Power Macintosh® G3, G4 or iMac™/iBook	85
Set up Your USB Equipped Apple® Macintosh® G3,G4, iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0...	85
Using Brother Printer Driver with Your Apple® Macintosh®	85
Using Brother TWAIN Scanner Driver with Your Apple® Macintosh®	87
Accessing the Scanner	88
Scanning an Image into Your Macintosh G3, G4 or iMac	88
Settings in the Scanner Window	89
Image	89
Scanning Area	90
Business Card Size	90
Adjust Image	91
PreScanning an Image	92
12 Important Information	93
Standard FCC Notices	93
Laser Safety	93
FDA Regulations	93
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)	94
Important	94
Industry Canada Compliance Statement	95
Important—About the Interface Cable	95
Warranty	95
International ENERGY STAR® Compliance Statement	95
Important Safety Instructions	96
Trademarks	98
13 Troubleshooting and Routine Maintenance	99
Troubleshooting	99
Error Messages	99
Original Jams and Paper Jams	102
Original is Jammed in the Top of the ADF Unit	102
Original is Jammed Inside the ADF Unit	102
Paper Jam	103
Paper is Jammed in the Multi-purpose Sheet Feeder	103
Paper is Jammed near the Drum Unit	104
If You Are Having Difficulty with Your Machine	105
Packing and Shipping the DCP	109
Routine Maintenance	111
Cleaning the Scanner	111
Cleaning the Printer	112
Cleaning the Drum Unit	113
Replacing the Toner Cartridge	113
Toner Empty Indicator	114
Replacing the Drum Unit	118
Glossary	122
Specifications	123
Product Description	123
Scanner	123
Printer	123
Consumable Items	124
Computer Requirements	124
Electrical and Environment	125
Parallel Interface	126
USB (Universal Serial Bus) Interface	126