Brother International MFC 5860CN Users Manual - English - Page 117
Printing Received Faxes, Phone Line or Connections, Printing Continued - users manual
UPC - 012502615910
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Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Machine feeds multiple pages Printed pages are not stacked neatly. Printed pages double-feed and cause a paper jam. Machine does not print from Paint Brush. Machine does not print from Adobe Illustrator. The machine cannot print full pages of a document. Out of Memory message occurs. Suggestions Make sure the paper is loaded properly in the paper tray. (See Loading paper and other media on page 16.) Check that more than two types of paper are not loaded in the paper tray at any one time. Make sure you are using the paper support flap. (See Loading paper and other media on page 16.) Make sure you pull out the paper support until it clicks and unfold the paper support flap. Try setting the Display setting to '256 colors.' Try to reduce the print resolution. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM.) Reduce the printing resolution. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM.) Reduce the complexity of your document and try again. Reduce the graphic quality or the number of font sizes within your application software. Printing Received Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone across the page or the top and line. Ask the other party to send the fax again. bottom of sentences are cut off. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Received color fax prints only in black and white. Replace the color ink cartridges that are empty or nearly empty, and then ask the other person to send the color fax again. (See Replacing the ink cartridges on page 113.) Left and Right margins are cut off or Turn on Auto Reduction. (See Printing a reduced incoming fax on page 40.) a single page is printed on two pages. Phone Line or Connections Difficulty Dialing does not work. (No dial tone) Suggestions Check that the machine is plugged in and switched on. Check all line cord connections. (Canada only) Change Tone/Pulse setting. (See the Quick Setup Guide.) If an external phone is connected to the machine, send a manual fax by lifting the handset of the external phone and dialing the number. Wait to hear fax receiving tone before pressing Black Start or Color Start. 101