Canon MultiPASS F50 MFP F50 FAX Guide - Page 55

Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the LCD when the machine is performing a function or encounters an error. This section describes messages related to fax functions. For other messages, → Reference Guide. • The error code appears in the ACTIVITY REPORT. (→ p. 7-2) NOTE Troubleshooting Message (Error Code) Cause Action AUTO REDIAL The machine is waiting to redial the other Wait for the machine to automatically 8 party's number because the line was busy redial the number. If you want to cancel or the other party did not answer when automatic redialing, wait until the you tried to send the document. machine starts dialing the number, press Stop/Reset then T. (→ p. 4-10) BUSY/NO SIGNAL (#018) The telephone number you dialed is busy. Try sending the document at a later time. The fax number dialed was incorrect. Check the fax number and dial again. The other party's fax machine is not working. Contact the other party and have them check their fax machine. The other party is not using a G3 machine. Contact the other party and ask them to send or receive the document using a G3 machine. The touch tone/rotary pulse setting on your machine is incorrect. Set your machine to the setting that matches your telephone line. (→ p. 2-6) The receiving fax machine did not answer within 55 seconds (after all automatic redialing attempts). Contact the other party and have them check their fax machine. You can try to send the document using manual sending (→ p. 4-8). For an overseas call, add pauses to the registered number. (→ p. 61) DOC. TOO LONG (#003) The document is longer than 1 meter. Reduce the length of the document to within 39.4 inches (1 meter), and then resend it. ECM RX The machine is receiving a fax using Error Correction Mode (ECM). ECM receptions may take longer than normal receptions. Turn off ECM if you need to receive quickly, or if you know your local lines are in good condition. (→ ECM RX, p. 9-6) 8-1