Canon MultiPASS F50 MFP F50 FAX Guide - Page 60

Telephone Problems, Cannot receive using Error Correction Mode ECM.

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❚ Faxed images are blotched or uneven. The telephone lines may be in poor condition, or you may have a bad connection. • Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again. The sending fax machine may not be functioning properly. • The sending fax machine usually determines the fax's quality. Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean. ❚ Cannot receive using Error Correction Mode (ECM). The other party's fax machine may not support ECM. • If the other party's fax machine does not support ECM, then the document is received in normal mode without error checking. ECM may be disabled. • Make sure ECM is on. (→ ECM RX, p. 9-6) ❚ Errors occur frequently while receiving. The telephone lines may be in poor condition, or you may have a bad connection. • Lower the reception speed. (→ RX START SPEED, p. 9-7) The sending fax machine may not be functioning properly. • Call the sender and have them check that their fax machine is functioning properly. Telephone Problems ❚ You cannot dial. The telephone line may not be connected properly. • Make sure all line connections are secure. (→ Quick Start Guide) The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the machine and into the wall outlet, and that the power is turned on (→ Quick Start Guide). If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. The machine may not be set for the type of telephone line in use (pulse/tone). • Make sure the machine is set for the correct telephone line type. (→ p. 2-6) ❚ The telephone disconnects while you are talking. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the machine and into the wall outlet, and that the power is turned on (→ Quick Start Guide). If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. 8-6

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8-6
❚
Faxed images are blotched or uneven.
The telephone lines may be in poor condition, or you may have a bad connection.
•
Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone
lines are in poor condition, you may have to try again.
The sending fax machine may not be functioning properly.
•
The sending fax machine usually determines the fax’s quality. Call the sender and have them make sure the top
cover and scanning glass of their fax machine are clean.
❚
Cannot receive using Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
•
If the other party’s fax machine does not support ECM, then the document is received in normal mode without
error checking.
ECM may be disabled.
•
Make sure ECM is on. (
→
ECM RX
, p. 9-6)
❚
Errors occur frequently while receiving.
The telephone lines may be in poor condition, or you may have a bad connection.
•
Lower the reception speed. (
→
RX START SPEED
, p. 9-7)
The sending fax machine may not be functioning properly.
•
Call the sender and have them check that their fax machine is functioning properly.
❚
You cannot dial.
The telephone line may not be connected properly.
•
Make sure all line connections are secure. (
→
Quick Start Guide)
The power cord may not be plugged in securely.
•
Check that the power cord is plugged securely into the machine and into the wall outlet, and that the power is
turned on (
→
Quick Start Guide). If the machine is plugged into a power strip, make sure the power strip is
plugged in and turned on.
The machine may not be set for the type of telephone line in use (pulse/tone).
•
Make sure the machine is set for the correct telephone line type. (
→
p. 2-6)
❚
The telephone disconnects while you are talking.
The power cord may not be plugged in securely.
•
Check that the power cord is plugged securely into the machine and into the wall outlet, and that the power is
turned on (
→
Quick Start Guide). If the machine is plugged into a power strip, make sure the power strip is
plugged in and turned on.
Telephone Problems