Canon S330 S330 Quick Start Guide - Page 55

Appendix THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. Canon offers a full range of customer technical support1 options: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) • 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products (1-800-423-2366) • 24-hour, Fax-On-Demand System for product specifications and technical information (1-800-526-4345) • Free technical support Monday-Saturday (excluding holidays) for products still under warranty (1-757-413-2848) • Technical support Monday-Saturday (excluding holidays) for products no longer under warranty, at $9.99 per incident. (1-757-413-2848) If the problem can't be corrected by using one of the above technical support options, you will be asked to follow the applicable procedures for warranty service. Note that a dated proof of purchase (bill of sale) is required to verify eligibility at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale. You will also need to supply the product serial number. Carry-In/Mail-In Carry-In/Mail-In is a service program by which your defective product is repaired by an ASF. The name and telephone number of the ASF(s) nearest to your location may be obtained from our Web site at: www.canontechsupport.com, or by calling the Canon Customer Care Center at 1-800-423-2366. If shipping is involved, it is your responsibility to properly package and send your defective product, together with your dated proof of purchase, a complete explanation of the problem and a return address, to the ASF at your expense. Do not include any other items with your product. The repair(s) covered by this limited warranty will be made and the product will be returned to you without charge by the ASF. Repairs not covered under this limited warranty will be charged to you at such costs as each ASF may generally establish from time to time. InstantExchange2 InstantExchange is a warranty program that expedites, usually by the next business day3, the exchange of a defective product with a refurbished product. The refurbished product you receive will be covered by the balance of the period remaining on your original limited warranty. Note that by using this service you will keep the replacement product that is sent to you, and your originally purchased product shall become the property of 1 Support program specifics are subject to change without notice. 2 InstantExchange warranty program service is subject to availability of refurbished replacement units. 3 9 a.m.-5 p.m. (local), Monday-Friday (excluding holidays). The Canon Customer Care Center must receive pertinent information by 3 p.m. (E.T.) to ensure next-business-day InstantExchange warranty program service (two-businessday InstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the event of factors beyond Canon's reasonable control. 51