Cisco 7931G Administration Guide - Page 153

Chapter 5 Configuring Features, Templates, Services, and Users Configuring Model-Specific Features For related configuration information, refer to the "Cisco Unified IP Phone Configuration" chapter Cisco Unified Communications Manager Administration Guide. Assigning the Same Directory Number to Multiple Lines Although the Cisco Unified IP Phone 7931G does not support multiple calls per line, you can assign the same directory number to multiple lines. To do so, you must create multiple partitions (at least as many as the number of lines to share the directory number) and then add the directory number to each partition. To users, this configuration appears as if they have the same directory number configured on multiple lines. However, Cisco Unified Communications Manager considers each directory number to be unique because they are in different partitions. Note These directory numbers must reside in different partitions and therefore do not truly behave like the same directory number. For information about configuring partitions, refer to the "Partition Configuration" chapter Cisco Unified Communications Manager Administration Guide. Supporting Join, Barge, and Directed Transfer Some users might not realize that having the same directory number on different lines is not the same as having multiple calls per line. You should explain that the phone is configured differently and does not provide the same feature set. For example, these call features can be achieved on a single line that supports multiple calls: • Join (Conference feature) • Barge and cBarge (Shared lines feature) • Directed Transfer (Transfer feature) Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 5-27