Cisco 7931G Administration Guide - Page 223

Chapter 9 Troubleshooting and Maintenance Resetting or Restoring the Cisco Unified IP Phone Resetting or Restoring the Cisco Unified IP Phone There are two methods for resetting or restoring the Cisco Unified IP Phone: • Performing a Basic Reset, page 9-19 • Performing a Factory Reset, page 9-20 Performing a Basic Reset Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an error and provides a way to reset or restore various configuration and security settings. Table 9-3 describes the ways to perform a basic reset. You can reset a phone with any of these operations any time after the phone has started up. Choose the operation that is appropriate for your situation. Table 9-3 Basic Reset Methods Operation Restart phone Erase softkey Performing Explanation From the Main screen, press Settings to displays the Settings menu, then press **#**. Note This factory reset sequence also works from any other screen that does not accept user input. Resets any user and network configuration changes that you have made but that the phone has not written to its Flash memory to previously-saved settings, then restarts the phone. From the Settings menu, unlock Resets user and network configuration phone options (see the "Unlocking settings to their default values, deletes and Locking Options" section on the CTL file from the phone, and page 4-4). Choose Network restarts the phone. Configuration, press the More softkey, then press the Erase softkey. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 9-19