Computer Associates BABWBR1151S40 User Guide - Page 129
Information for Customer Support, Database Level Backup and Restore
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Information for Customer Support Information for Customer Support If you need to contact CA support for assistance with Exchange Server 2000, Exchange Server 2003, and Exchange Server 2007, use the following registry keys to gather the information that Customer Support will need to help resolve your issues: Database Level Backup and Restore HKEY_LOCAL_MACHINE\SOFTWARE \ComputerAssociates\CA ARCserve Backup\ ExchangeDBAgent\Parameters Value Name: Value Type: Value Data: Results: Debug REG_DWORD 0(off), 1(default), 5(verbose) dbaexdb*.log & dbaexdb*.trc, in Exchange agent DBLOG directory If the trace files grow too large or too many, you can use the following registry values to reduce the size and file count: Value Name: MaxLogSize Value Type: REG_DWORD Value Data: size of each trace file in MB Result: As soon as the size is reached, a new trace file will be generated. Value Name: MaxLogCount Value Type: REG_DWORD Value Data: Number of log files Results: After the maximum number of log file reaches this value, the oldest log file is deleted and a new log file is created. Note: You can change the registry values listed above using the Exchange agent configuration utility. You do not need to restart the Universal Agent service. Appendix A: Troubleshooting 129