Computer Associates BABWBR1151S40 User Guide - Page 81
Backup Agent Service Account Requirements for Document Level Backup and Restore
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Backup Agent Service Account Requirements for Document Level Backup and Restore Backup Agent Service Account Requirements for Document Level Backup and Restore To perform a document level backup and restore job, your backup agent service account must meet the following criteria on the Exchange server: ■ It must be a domain account. ■ There must be a mailbox on the Exchange server to which you plan to back up or restore to. This mailbox must be operational, initialized, and must have the same name as the backup agent service account. The name of the mailbox must be unique. A unique name is a name that does not exist in the organization as a subset of characters in another mailbox name. For example, if there is a mailbox named Administrator in your organization, you cannot use the name Admin. ■ It must be a member of the Administrator group. ■ It must be a member of the Backup Operators group. ■ It must be assigned the Exchange Full Administrator Role (Exchange 2000 Server and Exchange Server 2003 only). ■ On Exchange Server 2007 systems, it must be assigned either the Exchange Organization Administrator Role or the Exchange Server Administrator Role. ■ It must be assigned the Exchange Server MAPI Owner role on every public folder you intend to back up and restore because permissions for public folders can vary. If a lower permission level is assigned, back up or restore may fail or duplicate items may be restored because the backup agent service account does not have the permission to delete original documents. The method that you use to assign Exchange Server MAPI Owner role varies depending on the version of Exchange in your environment: Exchange 2000 Server and Exchange Server 2003 To assign this role, open the Exchange System Manager, right-click the public folder you want to back up or restore, and select Properties. When the Properties dialog opens, click the Permissions tab, click the Client permissions button, either add a new client with the Owner role or modify an existing client to assign the Owner role, and then click OK. Exchange Server 2007 To assign this role, use the Exchange Management Shell command add-publicfolderclientpermission to grant the user Owner access rights. Chapter 4: Performing Document Level Backups and Restores 81