Computer Associates BABWBR1151S40 User Guide - Page 9

Using Best Practices, Appendix A: Troubleshooting

Page 9 highlights

Chapter 6: Using Best Practices 113 General Recommendations 113 Technical Resources 113 Logs in the Event Viewer 113 Installation Recommendations 113 Product Recommendations 114 Load Reduction 115 Exchange Server Configuration Recommendations 115 Circular Logging 115 Transaction Log Space 115 Backup Recommendations 115 Online Backup Use 116 Media Integrity 116 Database Level Backup Strategies 116 Document Level Backup Strategies 118 Document Level Backup and Restore Performance Tuning 118 Restore Recommendations 120 General Restore Strategies 120 Document Level Restore Strategies 120 Backup and Restore Test Strategies 120 Appendix A: Troubleshooting 123 Activity Log 123 Exchange Server Errors 123 Exchange Agent Does Not Display When You Browse the Server 123 Unable to Create the User Account, Create the Mailbox, or Finalize the Mailbox 124 Authentication Errors Occur when Configuring the Brick Level Agent 125 VSS Errors Occur on Windows Server 2008 Systems 128 Information for Customer Support 129 Appendix B: Setting Up a Backup Agent Service Account 131 How to Set Up Your Backup Agent Service Account 131 Backup Agent Service Account Requirements Overview 132 Task Requirements 132 Implementation Considerations 132 Set Up Your Backup Agent Service Account 133 Create a Domain User on a Windows 2000 and 2003 Server 133 Create a Mailbox for Exchange 2000 and Exchange 2003 Server 135 Create a Domain User with a Mailbox for Exchange Server 2007 137 Set Up Groups 139 Add Groups for all Versions of Exchange Server on a Windows Member Server 139 Contents 9

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Chapter 6: Using Best Practices
113
General Recommendations
...................................................................
113
Technical Resources
......................................................................
113
Logs in the Event Viewer
.................................................................
113
Installation Recommendations
................................................................
113
Product Recommendations
................................................................
114
Load Reduction
..........................................................................
115
Exchange Server Configuration Recommendations
.............................................
115
Circular Logging
.........................................................................
115
Transaction Log Space
...................................................................
115
Backup Recommendations
....................................................................
115
Online Backup Use
.......................................................................
116
Media Integrity
..........................................................................
116
Database Level Backup Strategies
.........................................................
116
Document Level Backup Strategies
........................................................
118
Document Level Backup and Restore Performance Tuning
..................................
118
Restore Recommendations
...................................................................
120
General Restore Strategies
...............................................................
120
Document Level Restore Strategies
.......................................................
120
Backup and Restore Test Strategies
...........................................................
120
Appendix A: Troubleshooting
123
Activity Log
.................................................................................
123
Exchange Server Errors
......................................................................
123
Exchange Agent Does Not Display When You Browse the Server
.............................
123
Unable to Create the User Account, Create the Mailbox, or Finalize the Mailbox
...............
124
Authentication Errors Occur when Configuring the Brick Level Agent
.........................
125
VSS Errors Occur on Windows Server 2008 Systems
.......................................
128
Information for Customer Support
............................................................
129
Appendix B: Setting Up a Backup Agent Service Account
131
How to Set Up Your Backup Agent Service Account
.............................................
131
Backup Agent Service Account Requirements Overview
.....................................
132
Task Requirements
.......................................................................
132
Implementation Considerations
...........................................................
132
Set Up Your Backup Agent Service Account
....................................................
133
Create a Domain User on a Windows 2000 and 2003 Server
................................
133
Create a Mailbox for Exchange 2000 and Exchange 2003 Server
............................
135
Create a Domain User with a Mailbox for Exchange Server 2007
............................
137
Set Up Groups
...............................................................................
139
Add Groups for all Versions of Exchange Server on a Windows Member Server
...............
139
Contents
9