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Install the Agent for Microsoft Exchange, Post-installation Tasks

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Install the Agent for Microsoft Exchange Install the Agent for Microsoft Exchange Before you install the agent, consider the following: ■ You must install the agent on the server where you have Exchange Server installed and on the local drives of all Exchange Servers. ■ If your Exchange Server has high CPU usage during normal operations, you should have a separate server for the Backup Manager and should not install it on the same server where you install the agent. ■ When you install the agent, you should also consider installing the Client Agent for Windows and the Disaster Recovery Option. The Client Agent allows you to back up your System State and the Disaster Recovery Option lets you recover the entire server in the event of a disaster. Note: When you install the agent, the CA ARCserve Universal Agent is installed. Because the agent uses push technology and shares the transport layer with the Client Agent for Windows, see the Client Agents Guide for more information about configuring network communication. After you have reviewed the installation considerations, you can install the agent using the standard installation procedure for all CA ARCserve Backup system components, agents, and options. For information about installing CA ARCserve Backup, see the Implementation Guide. Post-installation Tasks Before you can use the CA ARCserve Backup Agent for Microsoft Exchange, you must complete the following post-installation tasks: ■ Configure the Agent for Database Level Backup and Restore (see page 20) ■ Configure the Agent for Document Level Backup and Restore (see page 22) ■ Create or Verify a Brick Level Account (see page 26) Configure the Agent for Database Level Backup and Restore This section describes how to configure the agent for database level backup and restore on Exchange 2000 Server, Exchange Server 2003, and Exchange Server 2007 installations. To configure the agent for database level backup and restore 1. From the Windows Start menu, select All Programs, CA, ARCserve Backup, and Backup Agent Admin. The CA ARCserve Backup Agent Admin dialog opens. 20 Agent for Microsoft Exchange Guide

Section	Page
CA ARCserve Backup for Windows Agent for Microsoft Exchange Guide	1
Contents	7
1: Introducing the Agent	11
Introduction	11
Microsoft Exchange Server Description	11
How to Protect Different Parts of Your Exchange Server Organization	12
How Microsoft Exchange Server Organization Hierarchy Works	12
How Single Instance Storage Works	13
How the Agent Backs Up and Restores Exchange Server Data	14
How You Can Use the Agent to Perform Database Level Backups and Restores	15
How You Can Use the Agent to Perform Document Level Backups and Restores	16
Backup and Restore Limitations on Exchange Server Data	17
How the Agent Communicates With CA ARCserve Backup	17
2: Installing the Agent	19
System Requirements	19
Installation Prerequisites	19
Install the Agent for Microsoft Exchange	20
Post-installation Tasks	20
Configure the Agent for Database Level Backup and Restore	20
Configure the Agent for Document Level Backup and Restore	22
Create or Verify a Brick Level Account	26
Configure the Agent to Run on a Cluster	29
Remote Server Views in the Backup Manager	30
Exchange Organization View	31
Add Remote Servers to the Systems Object	32
3: Performing Database Level Backups and Restores	33
How Database Level Backup Works	33
Database Level Backup and Restore Benefits	33
Database Level Backup and Restore for Exchange Server 2000 and 2003	34
Database Level Views in the Backup Manager	34
Backup Agent Service Account Requirements for Database Level Backup and Restore	35
Database Level Backup Features	36
Database Level Data Restore	41
Database Level Disaster Recovery	50
Database Level Backup and Restore for Exchange Server 2007	51
Database Level Views in the Backup Manager	51
Backup Agent Service Account Requirements for Database Level Backup and Restore	52
Microsoft VSS Writer Requirements	52
Database Level Backup Features	52
Database Level Data Restore	58
4: Performing Document Level Backups and Restores	77
How Document Level Backup Works	77
Document Level Backup and Restore Benefits	78
Document Level Views in the Backup Manager	79
Backup Agent Service Account Requirements for Document Level Backup and Restore	81
Document Level Backup Features	82
Complete Messaging Single Instance Storage	82
Browsing Filter	82
Document Level Backup Methods	83
Specify Document Level Backup Filters	85
Multiplexing During Document Level Backups	86
Multi Stream Option	87
Perform a Document Level Backup	87
Activity Log Messages	90
Document Level Data Restore	91
Document Level Restore Sets	91
Document Level Restore Prerequisites	92
Configure Document Level Restore Options	92
Document Level Restore Locations	94
Perform a Document Level Restore	102
How to Perform Brick Level Restores on Exchange 2000 and Exchange 2003 Systems	103
Backup Agent Service Account Requirements for Brick Level Restore	104
Brick Level Data Restore	105
Brick Level Restore Prerequisites	105
Brick Level Restore Sets	105
Brick Level Restore Options	106
Perform a Brick Level Data Restore	107
5: Using Functions Supported on Exchange Server 2000, 2003, and 2007 Systems	109
Introduction	109
Multiplexing Backup Data	109
Multistreaming Backup Options	110
Encrypt and Compress Backup Data	110
How to Manage Media Containing Exchange Server Backup Data	111
Scan Media	112
6: Using Best Practices	113
General Recommendations	113
Technical Resources	113
Logs in the Event Viewer	113
Installation Recommendations	113
Product Recommendations	114
Load Reduction	115
Exchange Server Configuration Recommendations	115
Circular Logging	115
Transaction Log Space	115
Backup Recommendations	115
Online Backup Use	116
Media Integrity	116
Database Level Backup Strategies	116
Document Level Backup Strategies	118
Document Level Backup and Restore Performance Tuning	118
Restore Recommendations	120
General Restore Strategies	120
Document Level Restore Strategies	120
Backup and Restore Test Strategies	120
A: Troubleshooting	123
Activity Log	123
Exchange Server Errors	123
Exchange Agent Does Not Display When You Browse the Server	123
Unable to Create the User Account, Create the Mailbox, or Finalize the Mailbox	124
Authentication Errors Occur when Configuring the Brick Level Agent	125
VSS Errors Occur on Windows Server 2008 Systems	128
Information for Customer Support	129
B: Setting Up a Backup Agent Service Account	131
How to Set Up Your Backup Agent Service Account	131
Backup Agent Service Account Requirements Overview	132
Task Requirements	132
Implementation Considerations	132
Set Up Your Backup Agent Service Account	133
Create a Domain User on a Windows 2000 and 2003 Server	133
Create a Mailbox for Exchange 2000 and Exchange 2003 Server	135
Create a Domain User with a Mailbox for Exchange Server 2007	137
Set Up Groups	139
Add Groups for all Versions of Exchange Server on a Windows Member Server	139
Add Groups for all Versions of Exchange Server on a Domain Controller	140
Delegate Roles	141
Delegate Roles for Exchange Server 2000 and 2003 on a Domain Controller or Member Server	141
Delegate Roles for Exchange Server 2007 on a Domain Controller or Member Server	143
Additional Configuration Considerations	144
Member Server Considerations	145
Multiple Domain Considerations	145
Grant Additional Rights on Exchange 2000 Server	145
C: Frequently Asked Questions	147
General Questions	147
Database Level Backup and Restore Questions	147
Document Level Backup and Restore Questions	148
D: Registering Cluster Resources	151
Register the Cluster Resources Manually	151
E: Using the Server Configuration Worksheet - Exchange Server 2000 and 2003 Systems	155
Worksheet	156

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Install the Agent for Microsoft Exchange

Before you install the agent, consider the following:

■

You must install the agent on the server where you have Exchange Server

installed and on the local drives of all Exchange Servers.

■

If your Exchange Server has high CPU usage during normal operations,

you should have a separate server for the Backup Manager and should not

install it on the same server where you install the agent.

■

When you install the agent, you should also consider installing the Client

Agent for Windows and the Disaster Recovery Option. The Client Agent

allows you to back up your System State and the Disaster Recovery Option

lets you recover the entire server in the event of a disaster.

Note:

When you install the agent, the CA ARCserve Universal Agent is

installed. Because the agent uses push technology and shares the

transport layer with the Client Agent for Windows, see the

Client Agents

Guide

for more information about configuring network communication.

After you have reviewed the installation considerations, you can install the

agent using the standard installation procedure for all CA ARCserve Backup

system components, agents, and options. For information about installing CA

ARCserve Backup, see the

Implementation Guide

Post-installation Tasks

Before you can use the CA ARCserve Backup Agent for Microsoft Exchange,

you must complete the following post-installation tasks:

■

Configure the Agent for Database Level Backup and Restore

(see page 20)

■

Configure the Agent for Document Level Backup and Restore

(see page 22)

■

Create or Verify a Brick Level Account

(see page 26)

Configure the Agent for Database Level Backup and Restore

This section describes how to configure the agent for database level backup

and restore on Exchange 2000 Server, Exchange Server 2003, and Exchange

Server 2007 installations.

To configure the agent for database level backup and restore

From the Windows Start menu, select All Programs, CA, ARCserve Backup,

and Backup Agent Admin.

The CA ARCserve Backup Agent Admin dialog opens.

Agent for Microsoft Exchange Guide