Dell PowerVault DL2000 DL2000 Hardware Owner's Manual - Page 136

Troubleshooting a NIC

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Troubleshooting a NIC Problem • NIC cannot communicate with network. Action 1 Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 154. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 19. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. Remove and reinstall the drivers if applicable. See the NIC's documentation. • Change the autonegotiation setting, if possible. • Use another connector on the switch or hub. If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card. 3 Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's documentation. 4 Enter the System Setup program and confirm that the NICs are enabled. See "Using the System Setup Program" on page 45. 5 Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission speed. See the network equipment documentation. 6 Ensure that all network cables are of the proper type and do not exceed the maximum length. See Network Cable Requirements in your Getting Started Guide. 136 Troubleshooting Your System

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136
Troubleshooting Your System
Troubleshooting a NIC
Problem
•
NIC cannot communicate with network.
Action
1
Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 154.
2
Check the appropriate indicator on the NIC connector. See "NIC Indicator
Codes" on page 19.
•
If the link indicator does not light, check all cable connections.
•
If the activity indicator does not light, the network driver files might
be damaged or missing.
Remove and reinstall the drivers if applicable. See the NIC's
documentation.
•
Change the autonegotiation setting, if possible.
•
Use another connector on the switch or hub.
If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.
3
Ensure that the appropriate drivers are installed and the protocols are
bound. See the NIC's documentation.
4
Enter the System Setup program and confirm that the NICs are enabled.
See "Using the System Setup Program" on page 45.
5
Ensure that the NICs, hubs, and switches on the network are all set to the
same data transmission speed. See the network equipment
documentation.
6
Ensure that all network cables are of the proper type and do not exceed the
maximum length. See Network Cable Requirements in your
Getting
Started Guide
.