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Dell PowerVault DL2000 DL2000 Hardware Owner's Manual - Page 181

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Index A alert messages, 44 B back-panel features, 17 baseboard management controller, 61 BMC, 61 batteries removing and replacing, 110 troubleshooting, 138 bezel removing, 65-66 replacing, 66 blank hard drive, 69 power supply, 78 BMC, 61 boot device configuring, 87 C cable retention bracket installing, 84 removing, 83 cable routing, 83 cabling cable routing, 83 CD drive troubleshooting, 143 central riser board installing, 115 removing, 114 checking equipment, 130 configuring memory, 100 connecting external devices, 18 connectors expansion-card riser board, 162 SAS backplane board, 161 system board, 158 contacting Dell, 167 control panel assembly installing, 123 removing, 122 cooling fan troubleshooting, 141 cooling fans removing, 78 replacing, 79 cover removing, 66 Index 181

Section	Page
Hardware Owner’s Manual	1
About Your System	11
Other Information You May Need	11
Accessing System Features During Startup	12
Front-Panel Features and Indicators	13
Hard-Drive Indicator Codes	15
Back-Panel Features and Indicators	17
Connecting External Devices	18
Power Indicator Codes	18
NIC Indicator Codes	19
LCD Status Messages	20
Solving Problems Described by LCD Status Messages	31
Removing LCD Status Messages	31
System Messages	32
Warning Messages	43
Diagnostics Messages	44
Alert Messages	44
Using the System Setup Program	45
Entering the System Setup Program	45
Responding to Error Messages	45
Using the System Setup Program	46
System Setup Options	46
Main Screen	46
Memory Information Screen	49
CPU Information Screen	50
Integrated Devices Screen	51
Serial Communication Screen	53
System Security Screen	53
Exit Screen	56
System and Setup Password Features	56
Using the System Password	56
Using the Setup Password	59
Disabling a Forgotten Password	60
Baseboard Management Controller Configuration	61
Entering the BMC Setup Module	61
BMC Setup Module Options	61
Installing System Components	63
Recommended Tools	63
Inside the System	64
Front Bezel	65
Removing the Front Bezel	65
Replacing the Front Bezel	66
Opening and Closing the System	66
Opening the System	67
Closing the System	67
Hard Drives	68
Before You Begin	69
Removing a Drive Blank	69
Installing a Drive Blank	70
Removing a Hot-Plug Hard Drive	70
Installing a Hot-Plug Hard Drive	70
Replacing a Hard-Drive Carrier	72
Removing a Hard Drive From a Hard-Drive Carrier	72
Installing a SATA Hard Drive Into a SATA Drive Carrier	72
Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier	73
Power Supplies	76
Removing a Power Supply	76
Replacing a Power Supply	77
Removing the Power Supply Blank	78
Installing the Power Supply Blank	78
System Fans	78
Removing a System Fan	78
Replacing a Cooling Fan	79
Cooling Shroud	80
Removing the Cooling Shroud	80
Installing the Cooling Shroud	81
Fan Brackets	81
Removing the Fan Bracket	81
Replacing the Fan Bracket	82
Cable Routing	83
Removing the Cable Retention Bracket	83
Installing the Cable Retention Bracket	84
SAS Controller Daughter Card	85
Installing a SAS Controller Daughter Card	85
SAS Controller Daughter Card Cabling Guidelines	87
Removing a SAS Controller Daughter Card	87
Configuring the Boot Device	87
Expansion Cards	88
Expansion Card Installation Guidelines	88
Installing an Expansion Card	88
Removing an Expansion Card	90
Expansion-Card Cage	91
Removing the Expansion-Card Cage	91
Replacing the Expansion-Card Cage	93
DRAC Card and Cables	93
Installing the DRAC Card and Cables	93
Removing the DRAC Card and Cables	95
Optical Drive and Cable	96
Removing the Optical Drive	96
Installing the Optical Drive	97
Removing the Optical Drive Cable	99
Installing the Optical Drive Cable	99
System Memory	100
General Memory Module Installation Guidelines	100
Non-Optimal Memory Configurations	101
Memory Sparing Support	101
Memory Mirroring Support	101
Installing Memory Modules	102
Removing Memory Modules	104
Activating the Integrated NIC TOE	105
Processors	105
Removing a Processor	105
Installing a Processor	108
System Battery	110
Replacing the System Battery	110
Expansion-Card Riser Boards	112
Removing the Left Expansion-Card Riser Board	112
Installing the Left Riser Board	113
Removing the Central Riser Board	114
Installing the Central Riser Board	115
Sideplane Board	116
Removing the Sideplane Board	116
Installing the Sideplane Board	118
SAS Backplane Board	118
Removing the SAS Backplane Board	118
Installing the SAS Backplane Board	120
Control Panel Assembly (Service-only Procedure)	122
Removing the Control Panel Assembly	122
Installing the Control Panel Assembly	123
System Board (Service-only Procedure)	124
Removing the System Board	124
Installing the System Board	127
Troubleshooting Your System	129
Safety First-For You and Your System	129
Start-Up Routine	129
Checking the Equipment	130
Troubleshooting IRQ Assignment Conflicts	130
Troubleshooting External Connections	131
Troubleshooting the Video Subsystem	131
Troubleshooting the Keyboard	132
Troubleshooting the Mouse	133
Troubleshooting Basic I/O Functions	133
Troubleshooting a Serial I/O Device	134
Troubleshooting a USB Device	134
Troubleshooting a NIC	136
Troubleshooting a Wet System	137
Troubleshooting a Damaged System	138
Troubleshooting the System Battery	138
Troubleshooting Power Supplies	139
Troubleshooting System Cooling Problems	140
Troubleshooting a Fan	141
Troubleshooting System Memory	142
Troubleshooting an Optical Drive	143
Troubleshooting an External SCSI Tape Drive	144
Troubleshooting a Hard Drive	146
Troubleshooting a SAS Controller Daughter Card	147
Troubleshooting Expansion Cards	149
Troubleshooting the Microprocessors	150
Running the System Diagnostics	153
Using Server Administrator Diagnostics	153
System Diagnostics Features	153
When to Use the System Diagnostics	154
Running the System Diagnostics	154
System Diagnostics Testing Options	154
Using the Custom Test Options	155
Selecting Devices for Testing	155
Selecting Diagnostics Options	155
Viewing Information and Results	156
Jumpers and Connectors	157
System Board Jumpers	157
System Board Connectors	158
SAS Backplane Board Connectors	161
Sideplane Board Connectors	162
Expansion-Card Riser-Board Components and PCI Buses	162
Disabling a Forgotten Password	164
Getting Help	167
Contacting Dell	167
Glossary	169