Dell Vostro 1420 Owners Manual - Page 120

Dell Support Center The Dell Support Center provides service, support, and system-specific information. To obtain detailed information about the Dell Support Center and its available support tools, go to Dell's Consumer Services website at www.dell.com/services. Computers purchased on June 26, 2007, and later are pre-installed with Dell Support Center. Computers purchased prior to June 26, 2007, can obtain Dell Support Center by downloading the program from www.support.dell.com/dellsupportcenter. Click the Dell Support Center icon on your computer's desktop to run the application and to access the following features: • Self-help tools such as Dell Support 3, Dell PC Tune-Up, Dell PC Checkup, and Network Assistant • DellConnect for remote, real-time, technical support • Dell support contact information including e-mail and online chat addresses as well as telephone numbers • Resources specific to your computer are available under Drivers & Downloads Upgrades and System Information The top of the Dell Support Center home page displays your computer's model number along with its Service Tag, Express Service code, and warranty expiration details. When permissions are given to Dell to use your Service Tag, additional details about your computer, such as available memory, disk space, installed hardware, network addresses, modem specifications, installed security software, and much more are provided. In addition, using your Service Tag, Dell can link you to the most relevant www.dell.com web pages for information about your warranty, ordering accessories, and details about installing recommended drivers and downloads. Dell Support 3 Dell Support 3 is customized for your computing environment. This utility provides self-support information, software updates, and health scans for your computer. Use this utility for following functions: • Check your computing environment. • View the Dell Support 3 settings. 120 Troubleshooting