Dell Vostro 1420 Owners Manual - Page 125

E-Mail, Modem, and Internet Problems

Page 125 highlights

4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S - If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools→ Options→ Security. 2 Click Do not allow attachments to remove the check mark, as needed. CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE - • Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it). • Ensure that you hear a click when you insert the telephone line connector into the modem. • Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone. Troubleshooting 125

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Troubleshooting
125
4
Click
Scan for and attempt recovery of bad sectors and click Start
.
Windows Vista
:
1
Click
Start
and click
Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
Tools
Check Now
.
The
User Account Control
window may appear. If you are an
administrator on the computer, click
Continue
; otherwise, contact your
administrator to continue the desired action.
4
Follow the instructions on the screen.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
C
HECK
THE
M
ICROSOFT
O
UTLOOK
®
E
XPRESS
S
ECURITY
S
ETTINGS
If you
cannot open your e-mail attachments:
1
In Outlook Express, click
Tools
Options
Security
.
2
Click
Do not allow attachments
to remove the check mark, as needed.
C
HECK
THE
TELEPHONE
LINE
CONNECTION
C
HECK
THE
TELEPHONE
JACK
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
U
SE
A
DIFFERENT
TELEPHONE
LINE
Verify that the telephone line is connected to the jack on the modem (the
jack has either a green label or a connector-shaped icon next to it).
Ensure that you hear a click when you insert the telephone line connector
into the modem.
Disconnect the telephone line from the modem and connect it to a
telephone, then listen for a dial tone.