Epson Stylus Pro 3800 Professional Edition Printer Guide - Page 109

Solving Problems, Message, Explanation, Response

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Page 109 highlights

Solving Problems | 109 Message Explanation Response BORDERLESS ERROR PRESS THE DOWN BUTTON. LOAD THE CORRECT SIZE PAPER The installed paper is not supported for borderless printing or the PAPER SIZE CHECK setting is off. Press the d Paper feed button, and then load a different size media. See "Choosing Paper Options" on page 68 for Windows, or "Choosing Page Setup Options" on page 50 for Macintosh. Also, select ON for PAPER SIZE CHECK in the printer's menu system. CLEANING ERROR PRESS THE CANCEL/RESET BUTTON The nozzles are still clogged. Press the + Cancel button, then run the Head Cleaning utility. See "Checking and Cleaning the Print Head" on page 84. CLEANING ERROR PRESS THE DOWN BUTTON AND REMOVE THICK PAPER Print head cleaning cannot be started because thick paper is loaded. Remove the thick paper. COMMAND ERROR CHECK DRIVER SETTINGS Damaged data was sent to Stop printing and press the + Cancel button for the printer or the data has 3 seconds. an incorrect command. The installed printer driver Stop printing and press the + Cancel button for is not correct for the printer. 3 seconds. Then make sure that the installed printer driver is correct for the printer. FRONT FEED SLOT OPEN The front manual feed slot Close the front feed slot. is open during operation. CLOSE THE FRONT MANUAL FEED SLOT FRONT FEED SLOT OPEN LOAD MEDIA The front manual feed slot is open, but no paper is loaded. Load a sheet of paper in the front slot, and then press the d Paper feed button. PRESS THE DOWN BUTTON FRONT FEED SLOT OPEN Paper is loaded in the front Press the d Paper feed button, then remove the paper manual feed slot. from the front manual feed slot. PRESS THE DOWN BUTTON AND REMOVE PAPER 6-109

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6-109
Solving Problems
|
109
Message
Explanation
Response
BORDERLESS
ERROR
PRESS THE DOWN
BUTTON.
LOAD THE CORRECT
SIZE PAPER
The installed paper is not
supported for borderless
printing or the PAPER SIZE
CHECK setting is off.
Press the
d
Paper feed button, and then load a different
size media. See “Choosing Paper Options” on page 68
for Windows, or “Choosing Page Setup Options” on
page 50 for Macintosh. Also, select ON for PAPER SIZE
CHECK in the printer’s menu system.
CLEANING ERROR
PRESS THE
CANCEL/RESET
BUTTON
The nozzles are still
clogged.
Press the
+
Cancel button, then run the Head Cleaning
utility. See “Checking and Cleaning the Print Head” on
page 84.
CLEANING ERROR
PRESS THE DOWN
BUTTON AND
REMOVE THICK
PAPER
Print head cleaning cannot
be started because thick
paper is loaded.
Remove the thick paper.
COMMAND ERROR
CHECK DRIVER
SETTINGS
Damaged data was sent to
the printer or the data has
an incorrect command.
Stop printing and press the
+
Cancel button for
3 seconds.
The installed printer driver
is not correct for the printer.
Stop printing and press the
+
Cancel button for
3 seconds. Then make sure that the installed printer
driver is correct for the printer.
FRONT FEED SLOT
OPEN
CLOSE THE FRONT
MANUAL FEED SLOT
The front manual feed slot
is open during operation.
Close the front feed slot.
FRONT FEED SLOT
OPEN
LOAD MEDIA
PRESS THE DOWN
BUTTON
The front manual feed slot
is open, but no paper is
loaded.
Load a sheet of paper in the front slot, and then press
the
d
Paper feed button.
FRONT FEED SLOT
OPEN
PRESS THE DOWN
BUTTON AND
REMOVE PAPER
Paper is loaded in the front
manual feed slot.
Press the
d
Paper feed button, then remove the paper
from the front manual feed slot.