Epson Stylus Pro 3800 Professional Edition Printer Guide - Page 118

Windows XP, Windows 2000, Macintosh, Problem, Solution, Printer Setup Utility.

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Page 118 highlights

118 | Solving Problems Problem Nothing prints. Solution ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the printer and computer. ◗ Make sure the interface cable meets the required specifications. See page 10 or 10. ◗ Your Epson printer is not selected as the default printer. Install the printer driver if it is not installed yet, and follow the instructions below to select your Epson printer as the default printer. Windows XP: Click Start, Control Panel, Printers and Other Hardware, and then click Printers and Faxes. Right-click EPSON Stylus Pro 3800 and select Set As Default Printer. Then close the window. Windows 2000: click Start, Settings, and then click Printers. Right-click EPSON Stylus Pro 3800 and select Set As Default. Then close the window. Macintosh: Make sure the Stylus Pro 3800 printer driver is correctly added to the Printer Setup Utility. ◗ The printer port setting doesn't match the printer connection port (Windows). Windows XP: Click Start, Control Panel, Printers and Other Hardware, Printers and Faxes. Right-click EPSON Stylus Pro 3800, and select Properties. Click the Ports tab and make sure your printer port is selected. Windows 2000: Click Start, Settings, Printers. Right-click EPSON Stylus Pro 3800, and select Properties. Click the Ports tab and make sure your printer port is selected. ◗ Follow the instructions beginning on page 102 to uninstall your printer software. Then locate your printer software CD-ROM and reinstall the software. You can also download and install the latest driver for Macintosh or Windows from the Epson website at epson.com/support. 6-118

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118
|
Solving Problems
Nothing prints.
◗
Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗
Make sure the interface cable meets the required specifications. See page 10 or 10.
◗
Your Epson printer is not selected as the default printer. Install the printer driver if it
is not installed yet, and follow the instructions below to select your Epson printer as
the default printer.
Windows XP:
Click
Start
,
Control Panel
,
Printers and Other Hardware
, and then
click
Printers and Faxes
. Right-click
EPSON Stylus Pro 3800
and select
Set As
Default Printer
. Then close the window.
Windows 2000:
click
Start
,
Settings
, and then click
Printers
. Right-click
EPSON
Stylus Pro 3800
and select
Set As Default
. Then close the window.
Macintosh:
Make sure the
Stylus Pro 3800
printer driver is correctly added to the
Printer Setup Utility.
◗
The printer port setting doesn’t match the printer connection port (Windows).
Windows XP:
Click
Start
,
Control Panel
,
Printers and Other Hardware
,
Printers
and Faxes
. Right-click
EPSON Stylus Pro 3800
, and select
Properties
. Click the
Ports
tab and make sure your printer port is selected.
Windows 2000:
Click
Start
,
Settings
,
Printers
. Right-click
EPSON Stylus Pro
3800
, and select
Properties
. Click the
Ports
tab and make sure your printer port is
selected.
◗
Follow the instructions beginning on page 102 to uninstall your printer software.
Then locate your printer software CD-ROM and reinstall the software. You can also
download and install the latest driver for Macintosh or Windows from the Epson
website at epson.com/support.
Problem
Solution