Gateway NV-42 Service Guide - Page 163

Clearing Password Check and BIOS Recovery This section provides you the standard operating procedures of clearing password and BIOS recovery for Z08. Z08 provides one Hardware Open Gap on the main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item Description G3 Clear CMOS Jumper Location Memory Bay Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps: 1. Power off the system, and unplug the AC and Battery from the machine. 2. Open the Hard Drive and RAM doors. 3. Remove the Hard drive 4. Find the HW Gap on M/B as shown in the picture. 5. Use an electric conductivity tool to short the two points of HW Gap G3. 6. Plug in AC, keeping the HW Gap shorted, and press Power Button to power on the system till BIOS POST finishes. Then remove the tool from the HW Gap. 7. Restart system. Press F2 key to enter BIOS Setup menu. If there is no Password request, the BIOS Password has been successfully cleared. Otherwise, please follow the steps and try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password). Chapter 5 153