Gateway NV-42 Service Guide - Page 8

VIII

Table of Contents

Removing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the TouchPad FFC

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the Modem Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Mainboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Flowchart

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Removing the LCD Bezel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the Power Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the Antennas

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Antennas

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Microphone Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the Power Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Replacing the LCD Brackets and FPC Cable

. . . . . . . . . . . . . . . . . . . . . . . . . .98

Replacing the LCD Panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Camera Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Replacing the LCD Bezel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Main Unit Reassembly Procedure

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the Mainboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the Modem Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing the TouchPad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the Keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Switch Cover

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

External Module Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the HDD Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Replacing the WLAN Module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the ODD module

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Replacing the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Troubleshooting

135

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Power On Issue

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Random Loss of BIOS Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Built-In Keyboard Failure

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Section	Page
System Specifications	11
Features	11
System Block Diagram	14
Gateway Notebook tour	15
Front View	15
Left View	16
Right View	17
Rear View	17
Bottom View	18
Keyboard Area (selected models)	19
LCD Panel	20
Status Indicators	21
TouchPad Basics	22
Using the Keyboard	23
Key Types	23
Windows Keys	24
System Keys	25
Hardware Specifications and Configurations	26
System Utilities	35
BIOS Setup Utility	35
Navigating the BIOS Utility	35
Gateway N42 AMD BIOS	36
Information	36
Main	38
Advanced	39
Security	40
Boot	43
Exit	44
BIOS Flash Utility	45
Using the Flash16 Utility to Update the BIOS	45
WinFlash Utility	45
Remove HDD/BIOS Password Utilities	46
Machine Disassembly and Replacement	53
Disassembly Requirements	53
Related Information	53
General Information	54
Pre-disassembly Instructions	54
Disassembly Process	54
External Module Disassembly Process	55
External Modules Disassembly Flowchart	55
Removing the Battery Pack	56
Removing the Lower Covers	57
Removing the ODD Module	58
Removing the DIMM Modules	60
Removing the WLAN Module	61
Removing the HDD Module	63
Main Unit Disassembly Process	65
Main Unit Disassembly Flowchart	65
Removing the Switch Cover	66
Removing the Keyboard	68
Removing the LCD Module	70
Removing the Upper Cover	74
Removing the Speaker Modules	77
Removing the TouchPad FFC	81
Removing the Modem Board	82
Removing the Bluetooth Module	84
Removing the USB Board	86
Removing the Mainboard	88
Removing the RTC Battery	90
Removing the Thermal Module	91
Removing the CPU	92
LCD Module Disassembly Process	93
LCD Module Disassembly Flowchart	93
Removing the LCD Bezel	94
Removing the Camera Board	96
Removing the LCD Panel	97
Removing the LCD Brackets and FPC Cable	99
Removing the Power Board	101
Removing the Microphone Module	102
Removing the Antennas	103
LCD Module Reassembly Procedure	105
Replacing the Antennas	105
Replacing the Microphone Board	106
Replacing the Power Board	107
Replacing the LCD Brackets and FPC Cable	108
Replacing the LCD Panel	110
Replacing the Camera Board	111
Replacing the LCD Bezel	112
Main Unit Reassembly Procedure	114
Replacing the CPU	114
Replacing the Thermal Module	115
Replacing the RTC Battery	116
Replacing the Mainboard	117
Replacing the USB Board	118
Replacing the Bluetooth Module	120
Replacing the Modem Board	121
Replacing the TouchPad FFC	122
Replacing the Speaker Modules	123
Replacing the Upper Cover	126
Replacing the LCD Module	129
Replacing the Keyboard	133
Replacing the Switch Cover	134
External Module Reassembly	136
Replacing the HDD Module	136
Replacing the WLAN Module	138
Replacing the DIMM Module	140
Replacing the ODD module	140
Replacing the Lower Covers	143
Replacing the Battery	143
Troubleshooting	145
Common Problems	145
Power On Issue	146
No Display Issue	147
Random Loss of BIOS Settings	149
LCD Failure	149
Built-In Keyboard Failure	150
TouchPad Failure	150
Internal Speaker Failure	151
Internal Microphone Failure	152
HDD Not Operating Correctly	153
USB Failure (Rightside)	154
Power Button Failure	154
External Mouse Failure	155
Other Failures	155
Intermittent Problems	156
Undetermined Problems	156
POST Code Reference Tables	157
Chipset POST Codes	157
Jumper and Connector Locations	161
Top View	161
Bottom View	162
Clearing Password Check and BIOS Recovery	163
Clearing Password Check	163
BIOS Recovery by Crisis Disk	164
FRU (Field Replaceable Unit) List	165
Gateway N42 Exploded Diagrams	166
Main Assembly	166
LCD Assembly	167
Gateway N42 FRU List	168
Screw List	174
Model Definition and Configuration	176
Gateway N42 Series	176
Test Compatible Components	179
Windows XP Environment Test	180
Online Support Information	195

Gateway NV-42 Service Guide - Page 8

Troubleshooting, Removing the LCD Brackets and FPC Cable ..89 - bios

Page 8 highlights