Gateway NV-42 Service Guide - Page 46
Remove HDD/BIOS Password Utilities
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Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: 1. An error code is generated for unlocking the HDD. Note down this code. 2. Run HDD_PW.EXE in DOS Mode. 3. Create the unlock code by inserting the numbers noted in the previous step into the following format: hdd_pw 15494 0 4. Select 2 to obtain the password. The following passwords can be used for unlocking the HDD. Password: 0KJFN42 Password: UVEIQ96 5. Shut down the computer by pressing down the Power button for 4 seconds. 6. Turn on the computer and key in the password to unlock the HDD. 36 Chapter 2