HP Brocade 8/12c Fabric OS Encryption Administrator's Guide - Page 19
Other industry resources, Getting technical help
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Release notes are available on the MyBrocade website and are also bundled with the Fabric OS firmware. Other industry resources • White papers, online demos, and data sheets are available through the Brocade website at http://www.brocade.com/products-solutions/products/index.page. • Best practice guides, white papers, data sheets, and other documentation is available through the Brocade Partner website. For additional resource information, visit the Technical Committee T11 Web site. This website provides interface standards for high-performance and mass storage applications for Fibre Channel, storage management, and other applications: http://www.t11.org For information about the Fibre Channel industry, visit the Fibre Channel Industry Association website: http://www.fibrechannel.org Getting technical help Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information available: 1. General Information • Switch model • Switch operating system version • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions • Description of any troubleshooting steps already performed and the results • Serial console and Telnet session logs • syslog message logs 2. Switch Serial Number The switch serial number and corresponding bar code are provided on the serial number label, as illustrated below.: *FT00X0054E9* FT00X0054E9 Fabric OS Encryption Administrator's Guide xvii 53-1002159-03
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