HP Deskjet 450 HP Deskjet 450 - User Guide - Page 4

Using the Toolbox, Maintaining the Printer, Troubleshooting, HP Supplies and Accessories

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Page 4 highlights

Using the Toolbox Printer Status tab 5-1 Information tab 5-2 myPrintMileage 5-3 Printer Services tab 5-4 Maintaining the Printer Cleaning the printer 6-1 Cleaning the print cartridges 6-1 Aligning the print cartridges 6-3 Replacing the print cartridges 6-4 Single-cartridge printing mode 6-6 Replaceable ink service module 6-7 Troubleshooting General troubleshooting tips 7-1 Quick checkup 7-1 Getting printer information 7-4 Printing diagnostic and configuration pages 7-4 Printing a demo page 7-4 Solving printer problems 7-5 Printer is not responding (nothing prints 7-5 Printer takes a long time to print 7-7 Unexpected printer shutdown 7-8 Solving printing problems 7-8 A blank page is printed 7-8 Meaningless characters are printed 7-9 Placement of the text or graphics is wrong 7-9 Something on the page is missing or incorrect 7-10 Poor print quality 7-11 Wireless printing problems 7-15 Solving media feed problems 7-16 Media is not picked up from the input tray 7-16 Paper skew 7-17 Paper output problem 7-17 Print media is jammed 7-17 Tips for avoiding paper jams 7-19 Solving Macintosh-specific problems 7-19 HP Supplies and Accessories Accessories A-1 Supplies A-1 Printer Specifications LED Reference iv ENWW

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iv
ENWW
Using the Toolbox
Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
myPrintMileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Printer Services tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Maintaining the Printer
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Cleaning the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Aligning the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Replacing the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Single-cartridge printing mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Replaceable ink service module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Troubleshooting
General troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Quick checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Getting printer information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Printing diagnostic and configuration pages . . . . . . . . . . . . . . . . . . 7-4
Printing a demo page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Solving printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Printer is not responding (nothing prints) . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Unexpected printer shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Solving printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
A blank page is printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Meaningless characters are printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . . . . . 7-9
Something on the page is missing or incorrect . . . . . . . . . . . . . . . . . . . 7-10
Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Wireless printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Solving media feed problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Media is not picked up from the input tray . . . . . . . . . . . . . . . . . . . . . . 7-16
Paper skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Paper output problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Print media is jammed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Tips for avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Solving Macintosh-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
HP Supplies and Accessories
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Printer Specifications
LED Reference