HP Deskjet 450 HP Deskjet 450 - User Guide - Page 55

Unexpected printer shutdown, Solving printing problems, A blank is printed

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Unexpected printer shutdown Check the power If you are using AC power, make sure the power cord and power adapter are connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power LED should be green. Try turning the printer off and then on again. If this does not solve the problem, turn off the printer, unplug the power adapter from the printer, wait a few seconds, and reconnect the power. If you are using battery power, make sure the battery is installed properly. Check the Power LED to see if the battery is sufficiently charged. If the Power LED is amber or red, connect to an AC power source to begin charging the battery. Solving printing problems This section provides solutions to common printing problems. If none of the following solutions work, the problem is likely caused by the inability of the software program to properly interpret print settings. Check the release notes on the Starter CD for known software conflicts. Otherwise, check your software program manual, or call the software manufacturer for more specific help with the problem. A blank page is printed Check for empty print cartridges If you are printing black text and a blank page prints, your black print cartridge might be empty. For information about replacing print cartridges, see Replacing the print cartridges. Check the printer selection For Windows, make sure your printer is selected as the current or default printer. Click Start > Settings > Printers to open the Printers folder. In the Printers folder, right-click the printer icon and click Set As Default Printer in the pop-up menu. For Macintosh, see Printing from Macintosh. Check the parallel or USB port on your computer If you are using a parallel or USB cable, make sure your printer is connected directly to the port. Do not share the port with other devices, such as a Zip drive. ENWW 7-8

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ENWW
7-8
Unexpected printer shutdown
Check the power
If you are using
AC power
, make sure the power cord and power adapter
are connected firmly to the printer and to a working outlet, and that the
printer is turned on. The Power LED
should be green. Try turning the
printer off and then on again. If this does not solve the problem, turn off the
printer, unplug the power adapter from the printer, wait a few seconds, and
reconnect the power.
If you are using
battery power
, make sure the battery is installed properly.
Check the Power LED to see if the battery is sufficiently charged. If the
Power LED is amber or red, connect to an AC power source to begin
charging the battery.
Solving printing problems
This section provides solutions to common printing problems.
If none of the following solutions work, the problem is likely caused by the
inability of the software program to properly interpret print settings. Check the
release notes on the Starter CD for known software conflicts. Otherwise, check
your software program manual, or call the software manufacturer for more
specific help with the problem.
A blank page is printed
Check for empty print cartridges
If you are printing black text and a blank page prints, your black print
cartridge might be empty. For information about replacing print cartridges,
see
Replacing the print cartridges
.
Check the printer selection
For Windows, make sure your printer is selected as the current or default
printer. Click
Start
>
Settings
>
Printers
to open the Printers folder. In the
Printers folder, right-click the printer icon and click
Set As Default Printer
in the pop-up menu.
For Macintosh, see
Printing from Macintosh
.
Check the parallel or USB port on your computer
If you are using a parallel or USB cable, make sure your printer is
connected directly to the port. Do not share the port with other devices,
such as a Zip drive.