HP Deskjet Ink Advantage D700 User Guide - Page 99
Printouts have horizontal streaks or lines, Solution 1: Make sure the paper is loaded correctly
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Printouts have horizontal streaks or lines Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Check the print quality setting • Solution 3: If the print cartridge was dropped, wait for it to recover • Solution 4: Clean the print cartridge nozzles • Solution 5: Check the print catridges • Solution 6: Replace the print cartridge Solution 1: Make sure the paper is loaded correctly Solution: Make sure the paper is loaded correctly. For more information, see: • Print documents • Print photos Cause: The paper was not feeding properly or was not loaded correctly. If this did not solve the issue, try the next solution. Solution 2: Check the print quality setting Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing. For more information, see: • Change the print speed or quality • Maximum dpi Cause: The print quality setting was set too low. If this did not solve the issue, try the next solution. Solution 3: If the print cartridge was dropped, wait for it to recover Solution: Allow half an hour for the print cartridge to recover. Cause: A print cartridge was jarred or handled roughly during installation. If this did not solve the issue, try the next solution. Troubleshooting Solution 4: Clean the print cartridge nozzles Solution: Check the print cartridges. If it looks as though there are fibers or dust around the ink nozzles, clean the ink nozzle area of the print cartridge. For more information, see: Manually clean print cartridges Print quality is poor 97