HP ENVY 4520 User Guide

HP ENVY 4520 Manual

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  • HP ENVY 4520 | User Guide - Page 1
    HP ENVY 4520 All-in-One series
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  • HP ENVY 4520 | User Guide - Page 3
    Accessibility ...2 Printer parts ...3 Control panel and status lights ...4 Paper basics ...5 Load media ...8 Load original ...10 Open the HP printer software (Windows) ...11 Sleep mode ...11 Quiet Mode ...11 3 Print ...13 Print documents ...13 Print photos ...14 Print Quick Forms ...15 Print on both
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    up and using a networked printer 42 8 Solve a problem ...43 Jams and paper-feed issues ...43 Ink cartridge issues ...47 Printing issues ...48 Copy issues ...57 Scan issues ...57 Network and connection issues ...57 Printer hardware issues ...58 HP support ...59 Appendix A Technical information
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    1 How do I? Learn how to use your HP ENVY 4520 series ● Get started on page 2 ● Print on page 13 ● Use Web Services on page 26 ● Copy and scan on page 20 ● Work with cartridges on page 30 ● Connect Your Printer on page 35 ● Technical information on page 61 ● Solve a problem on page 43 ENWW 1
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    and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at www.hp.com/accessibility. For
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    Printer parts Front view Figure 2-1 Front and top views of HP ENVY 4520 All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 Description Lid Lid-backing Scanner glass Cartridge access door Paper path cover Ink cartridges On button (also referred to as the Power button) Front panel Printer
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    of HP ENVY 4520 All-in-One series Feature 1 2 Description Power connection. Use only the power cord supplied by HP. Rear USB port Control panel and status lights Overview of buttons and lights The following diagram and related table provides a quick reference to the printer control panel features
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    to replace cartridges until the print quality becomes unacceptable. Paper basics The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
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    Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos
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    They are opaque enough for two-sided color usage with no show-through, making them ideal for newsletters, reports, and flyers. ● HP Multipurpose and All-in-One Printing Paper HP Multipurpose and All-in-One Printing Paper is a high-quality multifunction paper. It produces documents that look and feel
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    ● Load only one type of paper at a time into the paper or photo tray. ● When loading the tray, make sure the paper is loaded correctly. ● Do not overload the tray. ● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray: - Multipart forms -
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    door. 5. Change or retain the paper settings on the printer display. To load full-size paper 1. Open the paper tray door. 2. Pull the paper tray out and slide the paper-width guides outward. 3. Load paper. ● Insert a stack of paper into the paper tray with the short edge forward and the print side
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    edges of the paper. 4. Push the paper tray back in and close the paper tray door. 5. Change or retain the paper settings on the printer display. Load original To load original on the scanner glass 1. Lift the scanner lid. 2. Load the original print side down on the right front corner of the glass
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    . To print at normal speed, turn Quiet Mode off. Quiet mode is off by default. NOTE: In Quiet Mode, if you print on plain paper with the Draft or Best print quality, or if you print photos or envelopes, the printer works in the same way as when Quiet Mode is off. ENWW Open the HP printer software
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    the printer control panel 1. From the Home screen, touch Setup . 2. Touch Preferences . 3. Touch On or Off next to Quiet Mode. To turn Quiet Mode on or off from the printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 11
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    handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. This section contains the following topics: ● Print documents ● Print photos ● Print Quick Forms ● Print on both sides (duplexing
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    options are available for a USB connected printer. Locations for the options can vary from one application to another. ● Choose the paper size. NOTE: If you change the Paper Size ensure that you have loaded the correct paper and set the paper size on the printer control panel to match. ● Select the
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    photo paper type ● Quality: Best or Maximum dpi ● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix option. - Off: applies no changes to the image. - On: automatically focuses the image; moderately adjusts image sharpness. 4. Select any other print settings
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    . NOTE: If you change the Paper Size ensure that you have loaded the correct paper and set the paper size on the printer control panel to match. 5. Click OK to print. NOTE: After one page of the document has been printed, wait for the printer to reload the paper automatically to print on the other
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    for a USB connected printer. Locations for the options can vary from one application to another. a. Choose the appropriate paper size in the Paper Size pop-up menu. NOTE: If you change the Paper Size ensure that you have loaded the correct paper and set the paper size on the printer control panel to
  • HP ENVY 4520 | User Guide - Page 22
    click the icon with the printer's name. - Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4520 series, and then click HP ENVY 4520 series. ● If you want to print a black and white document using black ink only, click the
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    and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality, click the Color Options disclosure triangle, and choose Grayscale from the Color pop-up menu. Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you
  • HP ENVY 4520 | User Guide - Page 24
    and scan ● Copy documents ● Scan ● Tips for copy and scan success Copy documents The Copy menu on the printer display allows you to easily select number of copies and color or black and white for copying on plain paper. You can also easily access advanced settings, such as changing the paper type
  • HP ENVY 4520 | User Guide - Page 25
    computer is enabled, you can start scanning from the printer display or from the printer software on your computer. NOTE: Some scan functions are only available after you have installed the HP printer software. ● Scan to a computer ● Scan using Webscan ● Change scan settings (Windows) ● Create a new
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    Follow these instructions if the feature has been disabled, and you wish to enable it again. 1. Open HP Utility. 2. Under Scan Settings, click Scan to Computer. 3. Ensure that Enable Scan to Computer is selected. To scan an original from the printer control panel 1. Load the original print side down
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    to review and modify settings for any scan. For more information, see Change scan settings (Windows) on page 24. If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview screen. To scan an original from HP printer software (OS X) 1. Open HP Scan. HP Scan is
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    , scan from the HP printer software. 1. Load the original print side down on the right front corner of the scanner glass. 2. Open the embedded web server. For more information, see Open the embedded Web server on page 41. 3. Click the Scan tab. 4. Click Webscan in the left pane, change any
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    create your own scan shortcut to make scanning easier. For example, you might want to regularly scan and save photos in PNG format, rather than JPEG. 1. Load the original print side down on the right front corner of the scanner glass. 2. Double-click the printer icon on the desktop or do one of the
  • HP ENVY 4520 | User Guide - Page 30
    pages with only one line of text. On some printers, you can also choose paper and print quality settings on the print preview screen. Set up Web Services Before you set up Web Services, make sure your printer is connected to the Internet using wireless connection. To set up Web Services, use one
  • HP ENVY 4520 | User Guide - Page 31
    the instructions on the information page to finish the setup. To set up Web Services using the HP printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 11. 2. In the window that appears, double-click Print & Scan and
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    assigned to your printer when you enable Web Services. No additional drivers or software are needed. ● Your printer needs to have a wireless network connection to the Internet. You will not be able to use HP ePrint via a USB connection to a computer. ● Attachments might print differently from the
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    printout looks like. Click here to go online for more information. Use HP Printables Print pages from the web, without using a computer, by setting up HP Printables, a free service from HP. You can print coloring pages, calendars, puzzles, recipes, maps, and more, depending on the apps available in
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    Select the HP ENVY 4520 series from the list of devices at the left of the window. 3. Click Supplies Status. The estimated ink levels appear. 4. Click All Settings to return to the Information and Support pane. NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that
  • HP ENVY 4520 | User Guide - Page 35
    the cartridges To replace the cartridges 1. Check that power is on. 2. Remove the old cartridge. a. Open the access door. b. Open the latch on the cartridge slot. c. Remove the cartridge from the slot. 3. Insert a new cartridge. a. Remove the cartridge from packaging. ENWW Replace the cartridges
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    door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. Order ink supplies Before ordering cartridges, locate the correct cartridge number. Locate the cartridge number on the printer ▲ The cartridge number is located
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    Information and Support pane. To order original HP supplies for the HP ENVY 4520 series, go to www.hp.com/buy/supplies . If prompted, choose your country/region, and then follow the prompts to find the right cartridges for your printer. NOTE: Ordering ink cartridges online is not supported in all
  • HP ENVY 4520 | User Guide - Page 38
    help later, in cases of blurred or jagged lines. See Fix print quality issues on page 52 for more information. ● When the Estimated Ink Levels screen shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to replace the
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    information, contact your network administrator or the person who set up the wireless network. Set up the printer on your wireless network Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication. ENWW Set up the printer for wireless communication 35
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    you begin on page 35. 1. From the printer control panel, touch ( Wireless ). 2. Touch ( Settings ). 3. Touch Wireless Setup Wizard. 4. Follow the display instructions to complete the setup. Change the connection type After you have installed the HP printer software and connected the printer to your
  • HP ENVY 4520 | User Guide - Page 41
    also connected either to a computer using a USB cable or to a network using a wireless connection. ● Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet. To turn on Wi-Fi Direct 1. From the printer control panel, touch (Wi-Fi Direct). 2. Touch ( Settings
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    Wi-Fi Direct name shown such as DIRECT-**- HP ENVY-4520 (where ** are the unique characters to identify your printer), and then follow the on-screen instructions on the printer and your mobile device. 5. Print your document. To print from a wireless-capable computer (Windows) 1. Make sure you have
  • HP ENVY 4520 | User Guide - Page 43
    To print from a wireless-capable computer (OS X) 1. Make sure you have turned on Wi-Fi Direct on the printer. 2. Turn on Wi-Fi on the computer. For more information, see the documentation provided by Apple. 3. Click the Wi-Fi icon and choose the Wi-Fi Direct name, such as DIRECT-**- HP ENVY-4520 (
  • HP ENVY 4520 | User Guide - Page 44
    folder for the printer, and then select the icon with the printer's name. 2. Click Print & Scan . 3. Click Maintain Your Printer. HP Utility (OS X) HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and find website support information. 40 Chapter
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    on Wi-Fi Direct. 3. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**- HP ENVY-4520 (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 4. In a supported Web browser on your
  • HP ENVY 4520 | User Guide - Page 46
    and Scan Doctor (Windows only) and other troubleshooting tips. Click here to go online for more information. ● Learn how to change from a USB to wireless connection. Click here to go online for more information. ● Learn how to work with your firewall and anti-virus programs during printer setup
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    issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● HP support Jams and paper-feed issues What do you want to do? Clear a paper jam Solve paper jam issues Use an HP online troubleshooting wizard. Instructions for
  • HP ENVY 4520 | User Guide - Page 48
    b. Remove the paper path cover. c. Lift the duplexer cover up and remove jammed paper. d. Reinsert the paper path cover. Make sure it snaps into place. 44 Chapter 8 Solve a problem ENWW
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    on the control panel to continue the current job. 2. If the problem is not resolved, check the print carriage area inside the printer. CAUTION: During the process, avoid touching the cable attached to the print carriage. a. Open the cartridge access door. b. If there is any jammed paper, move the
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    paper from the printer, more paper jams are likely to occur. d. Carefully turn the printer up again. e. Push the paper tray back in. f. Touch OK on the control panel to continue the current job. Learn how to avoid paper jams To help avoid paper jams, follow these guidelines. ● Remove printed papers
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    load paper when the printer is printing. Solve paper-feed problems What kind of problem are you having? ● Paper is not picked up from a tray - Make sure paper is loaded in the tray. For more information, see Load media on page 8. Fan the paper before loading. - Make sure the paper-width guides are
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    the single-cartridge mode to operate the HP ENVY 4520 series with only one cartridge. Fix ink cartridge incompatible issues The ink cartridge is not compatible with your printer. Replace it with a new ink cartridge. For more information, see Replace the cartridges on page 31. Printing issues What
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    page not printing (unable to print) HP Print and Scan Doctor Troubleshoot problems with print jobs not printing The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. Use an HP online troubleshooting wizard. Get step-by-step instructions if the printer
  • HP ENVY 4520 | User Guide - Page 54
    under Service status, click Start, and then click OK. Windows Vista i. From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools. ii. Double-click Services. iii. Right-click the Print Spooler service, and then click Properties. 50 Chapter 8 Solve a problem ENWW
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    Double-click Services, and then select Print Spooler. iv. Right-click Print Spooler, and click Restart to restart the service. b. Try using your printer again. 6. Restart the computer. 7. Clear the print queue. To clear the print queue a. Depending upon your operating system, do one of the following
  • HP ENVY 4520 | User Guide - Page 56
    you are using original HP ink cartridges. 2. Check the printer software to make sure you have selected the appropriate paper type from the Media drop-down list and print quality from the Quality Settings drop-down list. ● In the printer software, click Print & Scan and then click Set Preferences
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    access the Printer Toolbox. d. In Printer Toolbox, click Align Ink Cartridges on the Device Services tab. The printer prints an alignment sheet. e. Load the cartridge alignment sheet print side down on the right front corner of the scanner glass. f. Follow the instructions on the printer display to
  • HP ENVY 4520 | User Guide - Page 58
    b. From the printer control panel display, touch Tools . c. Touch Align Printer, and then follow the on-screen instructions. 6. Print a diagnostics page if the cartridges are not low on ink. To print a diagnostics page from the printer software a. Load letter or A4 unused plain white paper into the
  • HP ENVY 4520 | User Guide - Page 59
    A4 unused plain white paper into the input tray. b. From the printer control panel display, touch Tools . c. Touch Clean Cartridges, and then follow the on-screen instructions. If cleaning the cartridges does not solve the problem, contact HP support. Go to www.hp.com/support . This website provides
  • HP ENVY 4520 | User Guide - Page 60
    the hard disk. c. Select the HP ENVY 4520 series from the list of devices at the left of the window. d. Click Test Page. e. Click the Print Test Page button, and follow the on-screen instructions. Check the test page for jagged lines in the text or streaks in the text and colored boxes. If you are
  • HP ENVY 4520 | User Guide - Page 61
    instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success on page 25 Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan
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    your network name (SSID) and wireless password. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Fix Wi-Fi Direct connection Use an HP online troubleshooting wizard Troubleshoot your Wi-Fi Direct problem or learn how to configure
  • HP ENVY 4520 | User Guide - Page 63
    the printer off, then on. If that does not resolve the problem, contact HP. For more information about contacting HP support, see HP support on page 59. HP support For the latest product updates and support information, visit the HP ENVY 4520 series support website at www.hp.com/support. HP online
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    Located on the printer, such as HP ENVY 4520) ● Product number (located inside the cartridge access door) ● Serial number (located on the back or bottom of the printer) Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product
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    for the HP ENVY 4520 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support . ● System requirements ● Environmental specifications ● Print specifications ● Scan specifications ● Copy specifications ● Cartridge yield ● Print resolution
  • HP ENVY 4520 | User Guide - Page 66
    for more information on estimated cartridge yields. Print resolution For a list of supported print resolutions, visit the HP ENVY 4520 series support website at www.hp.com/ support. For information about printing using maximum dpi, see Print using the maximum dpi on page 17. 62 Appendix A Technical
  • HP ENVY 4520 | User Guide - Page 67
    Label for Printer, Fax and Copier Eco-Tips HP is committed to helping customers reduce their environmental footprint. Please visit the HP Environmental Programs and Initiatives website for more information on HP's environmental initiatives. www.hp.com/hpinfo/globalcitizenship/environment/ Paper use
  • HP ENVY 4520 | User Guide - Page 68
    can be obtained from the HP website at: www.hp.com/go/msds HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge
  • HP ENVY 4520 | User Guide - Page 69
    1275/2008 For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated, please refer to section P14 'Additional Information' of the product IT ECO Declaration at www
  • HP ENVY 4520 | User Guide - Page 70
    The Table of Hazardous Substances/Elements and their Content (China) Restriction of hazardous substance (Ukraine) Restriction of hazardous substance (India) 66 Appendix A Technical information ENWW
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    China Energy Label for Printer, Fax and Copier Regulatory information The printer meets product requirements from regulatory agencies in your country/region. This section contains the following topics: ENWW Regulatory information 67
  • HP ENVY 4520 | User Guide - Page 72
    ● Notice to users of the German telephone network ● Regulatory information for wireless products - Exposure to radio frequency radiation - Notice to users in Brazil number should not be confused with the marketing name (HP ENVY 4520 All-in-One series, etc.) or product numbers (F0V63 to F0V74, etc.).
  • HP ENVY 4520 | User Guide - Page 73
    FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan ENWW Regulatory information 69
  • HP ENVY 4520 | User Guide - Page 74
    Notice to users in Japan about the power cord Noise emission statement for Germany GS Statement (Germany) 70 Appendix A Technical information ENWW
  • HP ENVY 4520 | User Guide - Page 75
    Declaration of conformity ENWW Regulatory information 71
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    Notice to users of the U.S. telephone network: FCC requirements 72 Appendix A Technical information ENWW
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    Canadian telephone network Notice to users of the German telephone network Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: ● Exposure to radio frequency radiation ● Notice to users in Brazil ● Notice to users
  • HP ENVY 4520 | User Guide - Page 78
    ● Notice to users in Mexico ● Notice to users in Japan ● Notice to users in Korea Exposure to radio frequency radiation Notice to users in Brazil 74 Appendix A Technical information ENWW
  • HP ENVY 4520 | User Guide - Page 79
    Notice to users in Canada Notice to users in Taiwan ENWW Regulatory information 75
  • HP ENVY 4520 | User Guide - Page 80
    Notice to users in Mexico Notice to users in Japan Notice to users in Korea 76 Appendix A Technical information ENWW
  • HP ENVY 4520 | User Guide - Page 81
    settings 39 settings, change 39 wireless communication setup 35 O OS X HP Utility 40 output tray locating 3 P paper clear jams 43 HP, order 7 selecting 7 skewed pages 47 troubleshoot feeding 47 paper-feed problems, troubleshoot 47 power troubleshoot 58 power input, locating 4 print double-sided 15
  • HP ENVY 4520 | User Guide - Page 82
    feeding 47 troubleshoot multiple pages are picked 47 paper not picked up from tray 47 paper-feed problems 47 power 58 print 58 skewed pages 47 two-sided printing 15 U USB connection port, locating 3, 4 W warranty 60 Webscan 23 websites accessibility information 2 wireless communication regulatory
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HP ENVY 4520 All-in-One series