HP ENVY 4520 User Guide - Page 56

Fix print quality issues, Read general instructions in the Help for resolving print quality issues

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1 Power connection to the printer 2 Connection to a power outlet 2. Look inside the printer and check for a green light indicating the printer is receiving electrical power. If it is not lit, make sure the cord is fully plugged into the printer, or connect to another power outlet. 3. Look at the On button located on the printer. If it is not lit, the printer is turned off. Press the On button to turn on the printer. NOTE: If the printer is not receiving electrical power, connect it to another power outlet. 4. With the printer turned on, disconnect the power cord from the side of the printer under the cartridge access door. 5. Unplug the power cord from the wall outlet. 6. Wait at least 15 seconds. 7. Plug the power cord back into the wall outlet. 8. Reconnect the power cord to the side of the printer under the cartridge access door. 9. If the printer does not turn on by itself, press the On button to turn on the printer. 10. Try using the printer again. Fix print quality issues Step-by-step instructions for resolving most print quality issues Troubleshoot print quality issues online. Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using the On button, and wait until the On button light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position, where they are protected from drying out. To improve print quality 1. Make sure you are using original HP ink cartridges. 2. Check the printer software to make sure you have selected the appropriate paper type from the Media drop-down list and print quality from the Quality Settings drop-down list. ● In the printer software, click Print & Scan and then click Set Preferences to access the print properties. 3. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels on page 30. If the ink cartridges are low on ink consider replacing them. 52 Chapter 8 Solve a problem ENWW

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1
Power connection to the printer
2
Connection to a power outlet
2.
Look inside the printer and check for a green light indicating the printer is receiving electrical power. If it
is not lit, make sure the cord is fully plugged into the printer, or connect to another power outlet.
3.
Look at the On button located on the printer. If it is not lit, the printer is turned off. Press the On button
to turn on the printer.
NOTE:
If the printer is not receiving electrical power, connect it to another power outlet.
4.
With the printer turned on, disconnect the power cord from the side of the printer under the cartridge
access door.
5.
Unplug the power cord from the wall outlet.
6.
Wait at least 15 seconds.
7.
Plug the power cord back into the wall outlet.
8.
Reconnect the power cord to the side of the printer under the cartridge access door.
9.
If the printer does not turn on by itself, press the On button to turn on the printer.
10.
Try using the printer again.
Fix print quality issues
Step-by-step instructions for resolving most print quality issues
Troubleshoot print quality issues online.
Read general instructions in the Help for resolving print quality issues
NOTE:
To avoid print quality problems, always turn the printer off using the
On
button, and wait until the
On
button light goes out before you pull the plug or turn off a power strip. This allows the printer to move the
cartridges to a capped position, where they are protected from drying out.
To improve print quality
1.
Make sure you are using original HP ink cartridges.
2.
Check the printer software to make sure you have selected the appropriate paper type from the
Media
drop-down list and print quality from the
Quality Settings
drop-down list.
●
In the printer software, click
Print & Scan
and then click
Set Preferences
to access the print
properties.
3.
Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see
Check the estimated ink levels
on page
30
. If the ink cartridges are low on ink consider replacing them.
52
Chapter 8
Solve a problem
ENWW