HP ENVY 4520 User Guide - Page 59

Tools, Clean Cartridges, All HP Contacts, Print, Hewlett-Packard, Applications, Align, All Settings

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To clean the cartridges from the printer display a. Load Letter or A4 unused plain white paper into the input tray. b. From the printer control panel display, touch Tools . c. Touch Clean Cartridges, and then follow the on-screen instructions. If cleaning the cartridges does not solve the problem, contact HP support. Go to www.hp.com/support . This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on calling for technical support. To improve print quality (OS X) 1. Make sure you are using original HP cartridges. 2. Make sure you have selected the appropriate paper type and print quality in the Print dialog. 3. Check the estimated ink levels to determine if the cartridges are low on ink. Consider replacing the print cartridges if they are low on ink. 4. Check the paper type. For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For more information, see Paper basics on page 5. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper from curling. 5. Align the printer cartridges. To align print cartridges from the software a. Load Letter or A4 plain, white paper in the paper tray. b. Open HP Utility. NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. c. Select the HP ENVY 4520 series from the list of devices at the left of the window. d. Click Align. e. Click Align and follow the on-screen instructions. f. Click All Settings to return to the Information and Support pane. 6. Print a test page. ENWW Printing issues 55

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To clean the cartridges from the printer display
a.
Load Letter or A4 unused plain white paper into the input tray.
b.
From the printer control panel display, touch
Tools
.
c.
Touch
Clean Cartridges
, and then follow the on-screen instructions.
If cleaning the cartridges does not solve the problem, contact HP support. Go to
www.hp.com/
support
.
This website provides information and utilities that can help you correct many common printer
problems. If prompted, select your country/region, and then click
All HP Contacts
for information on
calling for technical support.
To improve print quality (OS X)
1.
Make sure you are using original HP cartridges.
2.
Make sure you have selected the appropriate paper type and print quality in the
Print
dialog.
3.
Check the estimated ink levels to determine if the cartridges are low on ink.
Consider replacing the print cartridges if they are low on ink.
4.
Check the paper type.
For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For
more information, see
Paper basics
on page
5
.
Always make sure the paper you are printing on is flat. For best results when printing images, use HP
Advanced Photo Paper.
Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool,
dry place. When you are ready to print, remove only the paper you plan to use immediately. When you
have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper
from curling.
5.
Align the printer cartridges.
To align print cartridges from the software
a.
Load Letter or A4 plain, white paper in the paper tray.
b.
Open HP Utility.
NOTE:
HP Utility is located in the
Hewlett-Packard
folder in the
Applications
folder at the top
level of the hard disk.
c.
Select the HP ENVY 4520 series from the list of devices at the left of the window.
d.
Click
Align
.
e.
Click
Align
and follow the on-screen instructions.
f.
Click
All Settings
to return to the
Information and Support
pane.
6.
Print a test page.
ENWW
Printing issues
55