HP EliteDesk 800 G6 Maintenance and Service Guide - Page 73

Computer appears to be locked up while recording audio, Line-in jack is not functioning properly

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Cause Computer is in the Sleep state. Internal speaker is disabled in Computer Setup. Some applications can select which audio output device is used. The operating system controls might be set to use a different audio device as the default output device than what is expected. Solution Press the power button to resume from the Sleep state. When attempting to resume from the Sleep state, do not hold down the power button for more than 4 seconds. Otherwise, the computer will shut down, and you will lose any unsaved data. Enable the internal speaker in Computer Setup. Select Advanced > Built-in Device Options. Be sure that the application has selected the correct audio device. Set the operating system to use the correct audio device. Computer appears to be locked up while recording audio Use this information to troubleshoot the computer. Cause The hard disk might be full. Solution Before recording, be sure that there is enough free space on the hard disk. You can also try recording the audio file in a compressed format. Line-in jack is not functioning properly Use this information to troubleshoot the computer. Cause Jack has been reconfigured in the audio driver or application software. Solution In the audio driver or application software, reconfigure the jack or set the jack to its default value. Solving printer problems If you encounter printer problems, see the documentation that came with the printer and the common causes and solutions listed in these tables. Printer will not print Use this information to troubleshoot the computer. Cause Solution Printer is not turned on and online. Turn the printer on and be sure that it is online. The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application. 2. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is the address of the printer being used. If the printer works, reload Solving printer problems 63

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Cause
Solution
Computer is in the Sleep state.
Press the power button to resume from the Sleep state. When
attempting to resume from the Sleep state, do not hold down the
power button for more than 4 seconds. Otherwise, the computer
will shut down, and you will lose any unsaved data.
Internal speaker is disabled in Computer Setup.
Enable the internal speaker in Computer Setup. Select
Advanced
>
Built-in Device Options
.
Some applications can select which audio output device is
used.
Be sure that the application has selected the correct audio device.
The operating system controls might be set to use a
different
audio device as the default output device than what is
expected.
Set the operating system to use the correct audio device.
Computer appears to be locked up while recording audio
Use this information to troubleshoot the computer.
Cause
Solution
The hard disk might be full.
Before recording, be sure that there is enough free space on the
hard disk. You can also try recording the audio
file
in a
compressed format.
Line-in jack is not functioning properly
Use this information to troubleshoot the computer.
Cause
Solution
Jack has been
reconfigured
in the audio driver or application
software.
In the audio driver or application software,
reconfigure
the jack or
set the jack to its default value.
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and the common causes
and solutions listed in these tables.
Printer will not print
Use this information to troubleshoot the computer.
Cause
Solution
Printer is not turned on and online.
Turn the printer on and be sure that it is online.
The correct printer drivers for the application are not installed.
1.
Install the correct printer driver for the application.
2.
Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where
[printer port]
is
the address of the printer being used. If the printer works, reload
Solving printer problems
63