HP EliteDesk 800 G6 Maintenance and Service Guide - Page 80

Out of memory error, Memory count during POST is wrong, Insufficient memory error during operation

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Cause A memory module is not installed in the DIMM1 or XMM1 socket. Memory module is not the correct type or speed grade for the system, or the new memory module is not seated properly. Solution Verify that a memory module is installed in the DIMM1 or XMM1 socket on the system board. This socket must be populated with a memory module. Replace module with the correct industry-standard device for the computer. On some models, ECC and non-ECC memory modules cannot be mixed. Out of memory error Use this information to troubleshoot the computer. Cause You have run out of memory to run the application. Solution Check the application documentation to determine the memory requirements. Memory count during POST is wrong Use this information to troubleshoot the computer. Cause The memory modules might not be installed correctly. Integrated graphics might use system memory. Solution Check that the memory modules have been installed correctly and that proper modules are used. No action required. Insufficient memory error during operation. Use this information to troubleshoot the computer. Cause Too many Terminate and Stay Resident programs (TSRs) are installed. You have run out of memory for the application. Solution Delete any TSRs that you do not need. Check the memory requirements for the application or add more memory to the computer. Power light blinks red five times followed by a two-second pause and the computer beeps five times (Beeps stop after fifth iteration but lights continue blinking) Use this information to troubleshoot the computer. Cause Memory is installed incorrectly or is bad. Solution 1. Reseat DIMMs. Turn on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 70 Chapter 5 Troubleshooting without diagnostics

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Cause
Solution
A memory module is not installed in the DIMM1 or XMM1
socket.
Verify that a memory module is installed in the DIMM1 or XMM1
socket on the system board. This socket must be populated with a
memory module.
Memory module is not the correct type or speed grade for the
system, or the new memory module is not seated properly.
Replace module with the correct industry-standard device for the
computer. On some models, ECC and non-ECC memory modules
cannot be mixed.
Out of memory error
Use this information to troubleshoot the computer.
Cause
Solution
You have run out of memory to run the application.
Check the application documentation to determine the memory
requirements.
Memory count during POST is wrong
Use this information to troubleshoot the computer.
Cause
Solution
The memory modules might not be installed correctly.
Check that the memory modules have been installed correctly and
that proper modules are used.
Integrated graphics might use system memory.
No action required.
Insufficient
memory error during operation.
Use this information to troubleshoot the computer.
Cause
Solution
Too many Terminate and Stay Resident programs (TSRs) are
installed.
Delete any TSRs that you do not need.
You have run out of memory for the application.
Check the memory requirements for the application or add more
memory to the computer.
Power light blinks red
five
times followed by a two-second pause and the computer
beeps
five
times (Beeps stop after
fifth
iteration but lights continue blinking)
Use this information to troubleshoot the computer.
Cause
Solution
Memory is installed incorrectly or is bad.
1.
Reseat DIMMs. Turn on the system.
2.
Replace DIMMs one at a time to isolate the faulty module.
3.
Replace third-party memory with HP memory.
70
Chapter 5
Troubleshooting without diagnostics