9
Using HP PC Hardware Diagnostics
................................................................................................................
97
Using HP PC Hardware Diagnostics Windows (select products only)
.................................................................
97
Using an HP PC Hardware Diagnostics Windows hardware failure ID code
......................................
97
Accessing HP PC Hardware Diagnostics Windows
............................................................................
97
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support
..............
97
Accessing HP PC Hardware Diagnostics Windows from Support Assistant
...................
98
Downloading HP PC Hardware Diagnostics Windows
.......................................................................
98
Downloading the latest HP PC Hardware Diagnostics Windows version from HP
.........
98
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
.....
98
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only)
.....................................................................................................
98
Installing HP PC Hardware Diagnostics Windows
.............................................................................
99
Using HP PC Hardware Diagnostics UEFI
.............................................................................................................
99
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code
.............................................
99
Starting HP PC Hardware Diagnostics UEFI
.......................................................................................
99
Downloading HP PC Hardware Diagnostics UEFI to a USB
flash
drive
............................................
100
Downloading the latest HP PC Hardware Diagnostics UEFI version
............................
100
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only)
...................................................................................................
100
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
...........................................
100
Downloading Remote HP PC Hardware Diagnostics UEFI
...............................................................
101
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version
...............
101
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number
..........................................................................................................................
101
Customizing Remote HP PC Hardware Diagnostics UEFI settings
..................................................
101
10
Backing up, restoring, and recovering
........................................................................................................
102
Backing up information and creating recovery media
......................................................................................
102
Using Windows tools for backing up
...............................................................................................
102
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ... 102
Restoring and recovering your system
.............................................................................................................
102
Creating a system restore
...............................................................................................................
103
Restoring and recovery methods
....................................................................................................
103
Recovering using HP Recovery media
.............................................................................................
103
Changing the computer boot order
................................................................................................
103
Using HP Sure Recover (select products only)
................................................................................
104
11
Statement of memory volatility
................................................................................................................
105
Current BIOS steps
.............................................................................................................................................
105
Nonvolatile memory usage
...............................................................................................................................
107
Questions and answers
.....................................................................................................................................
109
ix